Call Handling
How to
The Transfer feature allows you to transfer a call from your
telephone to another extension or outside number.
Transfer
a call
1. With a call in progress, press
2. When you hear dial tone, dial the number to which the call is
to be transferred.
3. Do one of the following:
To transfer the call without announcing it, press
Transfer again and press
To announce the call before transferring it, wait for the
called party to answer. If the called party accepts the call,
press
If the called party does not wish to accept the call, press
Drop
. To return to the original caller, press
appearance button
If the line is busy or if there is no answer, press
Drop You can return to the held call by pres ing it's call
.
appearance button.
How to
The Conference feature allows you to conference other parties
create a
into a call.
Conference
To create a conference call:
call
1. With a call in progress, press
call on hold.
2. Dial the number of the person you want to add to the call.
3. Wait for an answer and press
the other party to the conference.
If the called party does not answer or does not want to
join the conference, press
the held call by pressing it's Call Appea ance button.
4. Repeat steps 1 through 3 to add other people to the
conference.
To add a new incoming call to an active conference:
With a conference in progress, a new call arrives.
1. Put the conference on Hold by pressing the conference's
Call Appearance button.
2. Answer the new call by pressing its Call Appearance button.
3. Either, add to the conference by pressing
Or
Press
Drop and return to the confere ce by pressing
the conference's Call Appearance b tton
To leave a conference call:
1. Press
Drop or replace the handset.
4
Transfer.
Speaker to hang up
Speaker
to complete the transfer.
.
s
Conference to place the
Conference again to add
Drop. Y u can r turn to
o
r
Conference
n
u
.
System Features
Default
Feature
Codes
.
*00
Cancel All Forwarding
*01
Forward Unconditionally On
*02
Forward Unconditionally Off
*03
Forward on Busy On
*04
Forward on Busy Off
it's call
*05
Forward on No Answer On
*06
Forward on No Answer Off
*07*N#
Forward to number
*08
Do Not Disturb On
*09
Do Not Disturb Off
*10*N#
Do Not Disturb Exception Add
*11*N#
Do Not Disturb Exception Delete
*12*N#
Follow Me Here
*13*N#
Follow Me Here Cancel
*14*N#
Follow Me To
*15
Call Waiting On
*16
Call Waiting Off
*17
Voicemail Collect
*18
Voicemail On
*19
Voicemail Off
*20*N#
Set Hunt Group Night Service
*21*N#
Clear Hunt Group Night Service
*29
Toggle Calls
e
*30
Call Pick Up Any
*31
Call Pick Up Group
The following are the normal default feature codes available to
all users. Your System Administrator may add additional codes
for other features and for speed dials.
The N, where shown, should be replaced by the appropriate
number. For example, with *07*N#, replace N with the
extension to which you want your calls forwarded when you
have forwarding switched on.
*32*N#
Call Pick Up Extension
*33*N#
Call Queue
*34
Hold Music
*35*N#
Extn Login
*36*N#
Extn Logout
*37*N#
Park Call
*38*N#
Ride Call
*39
Relay On
*40
Relay Off
*41
Relay Pulse
*42
Relay On
*43
Relay Off
*44
Relay Pulse
*45*N#
Call Steal
*46
Call Steal
*47
Conference Add
*48
Voicemail Ringback On
*49
Voicemail Ringback Off
*50
Forward Hunt Group Calls On
*50
Forward Hunt Group Calls Off
*52
Clear Call
*53*N#
Call Pickup Members
*57*N#
Forward on busy number
*70*N#
Dial Physical Extn by Number
*71*N#
Dial Physical Extn by ID
13
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