Problems Related to Peripheral Devices
Problem
The connected USB
device cannot be
used.
The finisher / saddle
stitch finisher does
not operate.
Stapling does not take
place (including
pamphlet stapling).
Point to check
Is the USB device compatible with the
machine?
Is the connected USB device
recognized correctly?
Are two or more of the same type of
USB devices connected to a USB hub?
Does a message appear indicating that
you need to remove paper from the
stapler compiler?
Does a message appear instructing you
to check the staple unit?
Does a message appear instructing you
to add staples?
Is a different width of paper mixed in?
Are there more sheets than can be
stapled at once?
Is a paper size that cannot be stapled
included in the print job?
Is the paper type setting of the tray
selected in the printer driver set to a
paper type that cannot be stapled?
Solution
A non-compatible device cannot be used. Make sure
that the device is compatible with the machine.
Use "USB-Device Check" in the system settings to
check whether or not the device can be recognized.
➞ System Settings > "USB-Device Check"
If it is not recognized, connect it once again.
If two or more of the same type of USB devices are
connected to a USB hub, only the first device connected
will be recognized. Make sure that each of the four
connectors on the USB hub have a different type of
device connected.
Remove all remaining paper from the stapler compiler.
Remove jammed staples.
☞
"4. PERIPHERAL DEVICE" in the User's Guide
Replace the staple cartridge. Do not forget to replace
the staple case.
☞
"4. PERIPHERAL DEVICE" in the User's Guide
Stapling is not possible when paper of different widths
are mixed together. To perform mixed size stapling, use
paper of the same width and select the [Same Width]
setting. When copying, select [Same Width] from [Mixed
Size Original] in the special modes.
For the maximum number of sheets that can be stapled,
see "SPECIFICATIONS" in the Safety Guide.
For the paper sizes that can be stapled, see
"SPECIFICATIONS" in the Safety Guide.
Check the paper type settings in the machine and select
a tray that has paper that can be used for stapling. Click
the [Tray Status] button in "Paper Selection" on the
[Paper] tab of the printer properties window and check
the paper type setting of each tray.
* Stapling is not possible on labels, tab paper,
transparency film, or envelopes. In addition, if "Disable
Staple" is selected in the user type, stapling will not be
possible.
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