Chapter 1
An Overview of the Cisco Unified IP Phone
For more information about configuring features and viewing statistics from the phone, see
"Configuring Settings on the Cisco Unified IP Phone"
Information, Status, and Statistics on the Cisco Unified IP Phone."
Providing Users with Feature Information
If you are a system administrator, you are likely the primary source of information for Cisco Unified IP
Phone users in your network or company. To ensure that you distribute the most current feature and
procedural information, familiarize yourself with Cisco Unified IP Phone documentation. Make sure to
visit the Cisco Unified IP Phone web site:
http://www.cisco.com/en/US/products/ps10453/products_user_guide_list.html
From this site, you can view various user guides.
In addition to providing documentation, it is important to inform users of available Cisco Unified IP
Phone features, including those specific to your company or network, and of how to access and
customize those features, if appropriate.
For a summary of some of the key information that phone users need their system administrators to
provide, see
Understanding Security Features for Cisco Unified IP Phones
Implementing security in the Cisco Unified Communications Manager system prevents identity theft of
the phone and Cisco Unified Communications Manager server, prevents data tampering, and prevents
call signaling and media stream tampering.
To alleviate these threats, the Cisco IP telephony network establishes and maintains secure (encrypted)
communication streams between a phone and the server, digitally signs files before they are transferred
to a phone, and encrypts media streams and call signaling between Cisco Unified IP phones.
The Cisco Unified IP Phone 8961, 9951, and 9971 use the Phone security profile, which defines whether
the device is nonsecure or secure. For information on applying the security profile to the phone, refer to
the Cisco Unified Communications Manager Security Guide.
If you configure security-related settings in Cisco Unified Communications Manager Administration,
the phone configuration file will contain sensitive information. To ensure the privacy of a configuration
file, you must configure it for encryption. For detailed information, refer to the "Configuring Encrypted
Phone Configuration Files" chapter in Cisco Unified Communications Manager Security Guide.
Table 1-5
Table 1-5
Cisco Unified IP Phone and Cisco Unified Communications Manager Security Topics
Topic
Detailed explanation of security, including set
up, configuration, and troubleshooting
information for Cisco Unified Communications
Manager and Cisco Unified IP Phones
Security features supported on the Cisco
Unified IP Phone
Restrictions regarding security features
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Appendix A, "Providing Information to Users Via a Website."
shows where you can find information about security in this and other documents.
Reference
Refer to the Cisco Unified Communications Manager Security Guide.
See the
"Overview of Supported Security Features" section on page 1-16
See the
"Security Restrictions" section on page 1-23
Understanding Security Features for Cisco Unified IP Phones
and see
Chapter 10, "Viewing Model
Chapter 7,
1-15
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