CASH CONCEPTS CCE 2040 NG Manual - Página 7

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CCE – Cash Concepts Europe GmbH

von-Behring-Straße 6a – D-88131 Lindau / Germany

Tel.: +49 (0)8382 – 943 15 – 0 / Fax: +49 (0)8382 – 943 15 – 20

Email: [email protected] / Web: www.cce.gmbh

Error management and maintenance

The CCE 2040 NG is equipped with a comprehensive error management system to inform you about problems during money

processing and counterfeit detection, but also to draw attention to sensor contamination. Please pay particular attention to the

instructions for cleaning the machine given below in order to rule out errors caused by contaminated sensors and to achieve

optimum results when counting banknotes.

Error message

UV Error

Error Code: A

Error Code: CE1

MG Error

Error Code: b

Error Code: CE7

IR Error

Error Code: C

Error Code: CE3/CE4

Error Cause

Security feature not recognized

Troubleshooting

1. Remove the banknote from the stack and

continue the counting process by pressing

the red Start button.

2. count the rejected banknote again at the

end. If the banknote is displayed again,

please check its authenticity and integrity.

The washing of banknotes can falsify the UV

signature.

3. if the UV error occurs more often, please

clean the sensors and make sure that no

direct light shines through bright lamps into

the sensor area.

1. Remove the banknote from the stack and

continue the counting process by pressing

the red Start button.

2. count the rejected banknote again at the

end. If the banknote is displayed again,

please check its authenticity and integrity.

3. If the MG error occurs with you more often,

please clean the sensors.

1. Remove the banknote from the stack and

continue the counting process by pressing

the red Start button.

2. count the rejected banknote again at the

end. If the banknote is displayed again,

please check its authenticity and integrity.

3. if the IR error occurs more often, please

clean the sensors and make sure that no

direct light shines through bright lamps into

the sensor area.