CASH CONCEPTS CCE 2040 NG Manual - Página 8

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CCE – Cash Concepts Europe GmbH

von-Behring-Straße 6a – D-88131 Lindau / Germany

Tel.: +49 (0)8382 – 943 15 – 0 / Fax: +49 (0)8382 – 943 15 – 20

Email: [email protected] / Web: www.cce.gmbh

Error message

Format Error

Error Code: F

Error Code: CE5 (Hopper)

Error Code: CE8 (Stacker)

Error Code: CE2

Cleaning of the sensors

The banknotes and the dust that settles cause deposits to form in front of the machine's sensors. This contamination leads to

increased sorting out and non-recognition of genuine banknotes.

Therefore, please clean the sensors of the machine at regular intervals. When cleaning the machine, generally switch off the

machine and pull the power plug.

To clean the sensors of the machine better, please proceed as follows. Reach under the banknote limiter and the carrying handle.

Now you can pull this area slightly upwards. This gives you better access to the transport and sensor area.

With a soft brush and cloth you can remove the coarse dust deposits from the sensors in the hopper and stacker area and from

the banknote transport wheels. For cleaning the counterfeit sensors we recommend the additional use of a non-flammable

compressed air spray to remove dirt and fine dust even in inaccessible places.

Error Cause

Error in banknote format recognition

Sensor error

Sensor Disc

Troubleshooting

1. Remove the suspect banknote from the

stack and continue the counting process by

pressing the red Start button.

2. Check if the note is folded, creased or

damaged.

1. Switch off the counting machine and

disconnect it from the mains.

2. Remove all banknotes still in the machine.

3. Clean the machine according to the manual

and remove any foreign objects.

If the fault cannot be eliminated by cleaning

the machine, please contact a service partner.