GREAT ARBOR GAC-300 Manual do utilizador - Página 4

Select   t he   i ncoming   p rotocols   ( TCP,   U DP,   T CP   a nd   U DP   o r   c ustom   I P   p rotocol   n ame),   t he   p orts,   a nd   t he   I P   a ddress   o f   t he   s erver   o n   t he   L AN   ( Internal   I P   a ddress)   t hat   t he   t raffic   i s   t o  

be   r edirected   t o.   F or   e xample,   f or   a   w eb   s erver   o n   t he   L AN,   t he   p rotocol   i s   T CP   a nd   w ith   p ort   b eing   8 0.   P ress   A dd   a nd   t hen   S ave   &   A pply   t o   s ave   t he   c hanges.    

Most   d ialup   I SPs   a re   c ompatible   w ith   L inux   a nd   t he   G AC-­‐ 3 00   e ven   t hough   t hey   m ay   s tate   t hat   t hey   d o   n ot   o ffer   c ustomer   s upport   f or   L inux.     E xceptions   a re   N etZero/Juno   a nd   A ol  

who   r ely   o n   s pecial   d ialer   s oftware   a nd   a re   i ncompatible.   I n   g eneral,   t he   h ighest   s peed   w ill   b e   a chieved   w ith   I SPs   w ho   s upport   V .92   a ccess.     T he   I SPs   w ho   a re   k nown   t o   w ork   a re:  

Copper.net,   T oast.net,   S ocalfree.net,   C enturyTel.net,   S ympatico.ca,   D elmarva   O nline,   A T&T,   M SN,   T elus(Canada),   a nd   P eoplePC.  

I can't get connected to the Router

First   m ake   s ure   t hat   t he   W iFi   c onnection   t o   t he   r outer   a t   I P   a ddress   1 92.168.1.1   i s   e stablished.   T o   v erify,   t ype   t he   c ommand   p ing   1 92.168.1.1   o n   y our   P C.   L ack   o f   a   r esponse   i ndicates  

that   t he   W iFi   c onnection   i s   n ot   m ade   a nd   y ou   m ay   h ave   t o   r escan   f or   n etworks   a nd   r econnect   t o   O penWrt.   I f   y ou   c an't   m ake   t he   W iFi   c onnection,   c onnect   y our   P C   v ia   t he   L AN  

connection   t o   t he   r outer   a nd   t ry   t he   p ing   t est   a gain.  

The Internet LED (Globe) does not start flashing 2-­3 minutes after power up

This   i ndicates   t here   i s   a   p roblem   i n   c onnecting   t o   y our   I SP.   E nsure   t hat   t he   b lack   m odem   i s   c onnected   t o   t he   U SB   p ort   o f   t he   r outer   a nd   t hat   t he   m odem   i s   c onnected   t o   t he   p hone  

line.   M ake   s ure   t hat   n o   o ne   e lse   i s   u sing   t he   p hone   w hen   y ou   d ial   u p.     A lso   c onfigure   s ome   o ther   I SP   a ccess   p hone   n umber   i n   c ase   t he   o riginal   n umber   i s   b usy.  

In   m any   c ases,   y ou   w ill   h ave   t o   l ook   a t   t he   D ialup   S tatus   S creen   t o   d iagnose   f urther.     C lick   S tatus   a nd   t hen   c lick   t he   D ialup   o ption     o n   t he   u pper   r ight.     T he   p age   d isplays   t he   s tatus   o f  

the   c onnection   s uch   a s   " No   D ialtone",   " Waiting   t o   C onnect",     o r     " Modem   c onnected   t o   f ar   e nd   -­‐   D oing   P assword   A uthentication".     I f   P PP   a uthentication   f ails,   c heck   t he   I SP   a ccount  

user   n ame   a nd   p assword.   F or   f urther   a ssistance,   s elect   t he   l ines   o n   t he   w eb   p age   a nd   C opy/Paste   i t   i nto   a n   E mail   t o:   s [email protected]   u sing   n ormal   P C   c ommands   ( On  

Windows,   y ou   c an   u se   C ntrl-­‐ A   f or   S elect   A ll,   C ntrl-­‐ C   f or   C opy,   a nd   C ntrl-­‐ V   f or   P aste).   A lso   s end   t he   r outer   c onfiguration   a s   a n   a ttachment   t o   t he   s upport   e mail.     T he   r outer   c onfiguration  

is   o btained   b y   c licking   S ystem,   a nd   t hen   c licking   B ackup/Flash   F irmware.   S elect   G enerate   a rchive   t o   c reate   a   f ile   w hich   c an   b e   a ttached   t o   t he   e mail.  

I made some changes to the router and it doesn't work any more

Use   t he   R eset   t o   d efaults   o ption   i n   t he   B ackup/Flash   F irmware   p age   t o   g o   b ack   t o   t he   f actory   c onfiguration.   A nother   w ay   t o   r eset   t o   d efaults   i s   t o   p ress   t he   r eset   b utton   f or   8   s econds.  

All   t he   L EDs   w ill   g o   o ff   a nd   t hen   t he   S YS   L ED   ( next   t o   t he   P WR   L ED)   w ill   s tart   b linking.   T he   r estored   f actory   c onfiguration   w ill   c ome   b ack   u p   i n   2 -­‐ 3   m inutes   a nd   t he   S YS   L ED   w ill   b e   s olid  

green.   A ll   y our   c hanges   w ill   b e   w iped   o ut   s o   c onfigure   t he   d ial   u p   a ccount   a gain   a s   d iscussed   e arlier.  

Speeds are very low

Dialup   s peeds   d epend   o n   t he   c ondition   o f   y our   p hone   l ine   a nd   t he   m odem   c onfiguration   o f   y our   I SP.   I t   i s   n ormal   t o   g et   d ownload   s peeds   o f   4 0   k bps   a nd   u pload   s peeds   o f   3 0   k bps.    

Can't receive phone calls

Once   y ou   a re   c onnected   t o   t he   I nternet,   y ou   w ill   n ot   b e   a ble   t o   r eceive   a ny   c alls   o n   y our   p hone   l ine.   T o   p revent   t his,   m ake   s ure   t o   d isconnect   a fter   t he   d ial   u p   s ession   o r   p ower   o ff  

the   r outer.     Y ou   c an   a lso   s elect   t he   o ption   t o   d rop   t he   d ial   u p   c onnection   i n   c ase   o f   a n   i ncoming   c all   ( see   F igure   4 ).    

Symptom

Factory configured ISP is not accessible even

after waiting a few minutes after power up

Your configured dial up access number does

not work

Cannot connect to router

Warranty

Great   A rbor   C ommunications   w arrants   t his   p roduct   a gainst   d efect   i n   m aterials   a nd   w orkmanship   f or   1   y ear   a fter   p urchase   o f   t he   u nit.   P roducts   r equiring   w arranty   s ervice   s hould   b e  

returned   t o   G reat   A rbor   i n   o riginal   p ackaging   a fter   r eceipt   o f   a   R MA   N umber.   A ny   p roduct   r eplaced   b y   G reat   A rbor   s hall   r etain   a   w arranty   f or   t he   r emaining   w arranty   p eriod.

Warranty Exceptions

•  

Any  defect  caused  by  misuse,  improper  installation  or  maintenance  that  is  not  required  as  per  the  instructions;;  Any  unauthorized  disassembly  and  repair;;  

•  

Any  defect  caused  by  improper  use  in  the  working  conditions  beyond  the  stated  ones  by  the  instruction  (for  example:  use  under  abnormal  temperatures  that  are  too  high,  low,  wet  or  

dry;;  high  sea-­level;;  unstable  electric  current  and  voltage  and  so  on)  

•  

Any  defect  caused  by  personal  disaster  or  improper  maintenance,  such  as  mechanical  damage,  serious  oxidation  and  rusting,  rat  damage,  permeating  exertion  and  so  on;;  

•  

Any  defect  caused  by  transportation  or  loading  during  return  shipment;;  

•  

Any  damage  caused  by  natural  disasters  such  as  earthquake,  fire,  flood,  lightning  strike,  or  any  other  natural  occurrence;;  

•  

Any  other  defects  that  are  not  caused  by  workmanship,  technique,  product  quality  and  the  like.  

Notices:

•  

Warranty  service  stated  above  is  only  valid  for  products  sold  in  the  continental  USA  and  Canada.    

•  

As  for  any  direct  or  indirect  loss  caused  by  abnormal  use  of  the  product,  Great  Arbor  shall  only  be  liable  for  the  duties  that  are  stipulated  by  relevant  state  law.  

•  

Great  Arbor  shall  neither,  on  any  account,  respond  to  any  loss  or  damages  caused  by  intangible  property  such  as  applications  or  configurations,  nor  respond  to  any  accusation  put  

forward  by  a  third  party.  

•  

Great  Arbor  reserves  all  rights  including  interpretation  and  modification  to  this  warranty  policy.  

•  

Great  Arbor  shall  not  be  liable  for  long  distance  charges  or  incur  any  liability  for  inadvertent  dial  up  due  to  malfunctioning  of  the  unit  or  user  

To   prevent   unintended   dial   up,  power   off   the   router  after   use.   Great   Arbor   Communications   disclaims   all   responsibility   for   inadvertent   dial   up   due   to   software/hardware  

malfunction   o r   u ser   c onfiguration.  

ã 2016 Great Arbor Communications

Next Steps

Make sure the phone cable is plugged in and Tone/Pulse Dial is set correctly and the line is not busy. After

unsuccessful call, copy System Log and router backup file into an email to support

Make sure that your ISP access phone number is correct (do you need to put in the area code ?) - try dialing the

number with a regular phone, and if you hear beeps and tones the number is correct. Check user name and

password for ISP account. Send System Log and router backup file to support.

Make sure your PC WiFi is enabled and you see the OpenWrt network.

www.greatarbor.com

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