Cisco 6800 Series Manual do utilizador - Página 17

Procurar online ou descarregar pdf Manual do utilizador para Telefone IP Cisco 6800 Series. Cisco 6800 Series 22 páginas. Ip phone, multiplatform phones
Também para Cisco 6800 Series: Manual de início rápido (3 páginas), Manual do utilizador (8 páginas), Manual de manutenção (8 páginas), Manual do utilizador (14 páginas), Manual de resolução de problemas (12 páginas), Manual de início rápido (4 páginas), Instalação de hardware (20 páginas), Manual de início rápido (4 páginas), Manual de instalação (39 páginas), Manual de início rápido (2 páginas), Manual de início rápido (2 páginas), Manual de início rápido (2 páginas)

Cisco 6800 Series Manual do utilizador
Calls
If a user with whom you share a line has privacy turned on, you can't see their line settings and you can't add
yourself to their call.

Procedure

Step 1
Press the line button for the shared line.
Step 2
Press Barge, BargeSilent, or BargeSlnt.

Record a Call

When you're on an active call, you can record it. You might hear a notification tone as you record the call.
During a recording, you see different icons in different recording state. You see the icons on the Calls screen
and also on the line key on which you are recording a call.
Table 2: Recording Icons
Icon
Before you begin
Your administrator enables your phone with call recording.
Procedure
Step 1
Press Record while on an active call.
Step 2
(Optional) While recording is in progress, you can press PauseRec or Pause to pause the recording.
Step 3
(Optional) Press ResumeRec or Resume to resume the recording.
Step 4
(Optional) Press StopRec or Stop to stop the recording.
Step 5
Press End Call to end the call.

Call Center Features

Your administrator configures your phone as a call center phone.
Your administrator can enable your phone with Automatic Call Distribution (ACD) features. This phone acts
as a call center agent's phone and can be used to trace a customer call, to escalate any customer call to a
supervisor in emergency, to categorize contact numbers using disposition codes, and to view customer call
details.
Meaning
Recording in progress
Recording paused
Record a Call
Calls
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