Cisco 6800 Series Manual do utilizador - Página 17

Procurar online ou descarregar pdf Manual do utilizador para Telefone IP Cisco 6800 Series. Cisco 6800 Series 22 páginas. Ip phone, multiplatform phones
Também para Cisco 6800 Series: Manual de início rápido (3 páginas), Manual do utilizador (8 páginas), Manual de manutenção (8 páginas), Manual do utilizador (14 páginas), Manual de resolução de problemas (12 páginas), Manual de início rápido (4 páginas), Instalação de hardware (20 páginas), Manual de início rápido (4 páginas), Manual de instalação (39 páginas), Manual de início rápido (2 páginas), Manual de início rápido (2 páginas), Manual de início rápido (2 páginas)

Calls

If a user with whom you share a line has privacy turned on, you can't see their line settings and you can't add

yourself to their call.

Step 1

Press the line button for the shared line.

Step 2

Press Barge, BargeSilent, or BargeSlnt.

Record a Call

When you're on an active call, you can record it. You might hear a notification tone as you record the call.

During a recording, you see different icons in different recording state. You see the icons on the Calls screen

and also on the line key on which you are recording a call.

Table 2: Recording Icons

Icon

Before you begin

Your administrator enables your phone with call recording.

Procedure

Step 1

Press Record while on an active call.

Step 2

(Optional) While recording is in progress, you can press PauseRec or Pause to pause the recording.

Step 3

(Optional) Press ResumeRec or Resume to resume the recording.

Step 4

(Optional) Press StopRec or Stop to stop the recording.

Step 5

Press End Call to end the call.

Your administrator configures your phone as a call center phone.

Your administrator can enable your phone with Automatic Call Distribution (ACD) features. This phone acts

as a call center agent's phone and can be used to trace a customer call, to escalate any customer call to a

supervisor in emergency, to categorize contact numbers using disposition codes, and to view customer call

details.

Meaning

Recording in progress

Recording paused

Record a Call

Calls