Cisco 730 Manual de Administração - Página 31

Procurar online ou descarregar pdf Manual de Administração para Telefone IP Cisco 730. Cisco 730 36 páginas. Ip phones with multiplatform firmware
Também para Cisco 730: Manual do utilizador (46 páginas), Manual (16 páginas), Manual de instalação (39 páginas), Manual do utilizador (44 páginas)

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Cisco headset 700 Series Troubleshooting

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Troubleshooting Overview

You may experience issues related to the following scenarios:

• A user's headset cannot communicate with their selected call device.

• Users experience poor audio quality.

• The headset or phone firmware is incompatible.

User Can't Use the Headset with a Cisco IP Phone

Problem

Your user has difficulty connecting or updating their Cisco Headset 700 Series to a Cisco IP Phone.

Solution

• Check the user's phone firmware.

• Check the connection between the phone and the headset.

• Disconnect and reconnect the headset.

See the Cisco Headset 730 User Guide for other troubleshooting solutions that the user can perform at their

desk.

Troubleshooting Overview, on page 27

Update Your Headset Firmware With a Cisco IP Phone, on page 29

Update Your Headset Firmware on Cisco Jabber, on page 29

Update Your Headset With the Cisco Headsets App, on page 30

Open a TAC Case Online, on page 31

Your Headset Serial Number, on page 31

C H A P T E R

Cisco Headset 700 Series Administration Guide