Samsung U28R550 Manual do utilizador - Página 33
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Base on the test result, select
Yes
/
No
Do you still see the same problem on the test screen?
If you need to see the photo again, click Show Again.
Yes
No
•
You will see the following screen when you select Yes.
Self Diagnosis Complete
Contact the Samsung Call Center for assistance.
Please have the following information ready:
‐ Model Code: **************
‐ Software Version: *-*********-****.*
‐ S/N: **************
OK
•
You will see the following screen when you select No.
Self Diagnosis Complete
If the test screen is okay during Self Diagnosis, your monitor may not have a problem. If the
problem persists, follow the steps below:
‐ Turn off your monitor and any other connected device, such as a PC.Turn on your monitor first
and then the other connected device.
‐ Update the operating system and graphics card driver to the latest version and restart your PC.
‐ Connect the other device, such as a PC, to a different input port on your monitor.
‐ Reset your monitor by pressing the jog button on the monitor and selecting System > Reset All.
‐ Replace the cable with the one enclosed with your monitor.
OK
/
Show
Again.
Show Again
DisplayPort Ver.
Select the DisplayPort version to use.
― Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications.
― If the product (when set to DisplayPort) is displaying the message
settings of the source device.
press the JOG button to display the Function Key Guide screen and then
select
→
System
→
DisplayPort Ver.
→
HDMI Mode
Select the HDMI mode to use.
― The supportable device and resolution may differ depending on its version.
― When the version is changed, the screen may blink.
― If you set the
HDMI Mode
to 1.4, some high resolutions may not be supported because of bandwidth
limitation of the HDMI 1.4 protocol.
― When the setting is not appropriate, a blank screen may appear. In this case, check the specifications of the
device.
― This menu is not available when
PIP/PBP Mode
Check the cable connection and the
1.1
or 1.2↑.
is set to
On
and the
Screen Size
is set to
(PBP Mode).
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