aleen EAR 5000 Manual de instalação e programação - Página 13

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• • • •

System Schedules (Auto-Mode)

If your organization has operating hours that vary from day to day, the system

administrator can define the daily operating schedules on a weekly basis,

including daytime, nighttime and break time hours. When the Auto mode is

activated, the EAR 5000 automatically switches between the day, night and

break modes according to the pre-defined schedule.

The operator can override the pre-defined system schedule and switch

manually to day, night, break, or holiday mode using a password.

•

Holiday Schedules

The EAR 5000 switches automatically to Holiday mode on dates programmed

as holidays. During holidays the EAR 5000 answers calls with the special

holiday greeting.

•

Fax Detection

If the EAR 5000 detects a fax tone (CNG) during the opening greeting, it

automatically transfers the call to the pre-defined fax extension.

•

Directory Listing (Dial By Name)

The EAR 5000 can provide a list of mailbox owner names. The directory

listing enables calls to be transferred to all extensions configured within the

list. A caller can access the directory listing by following instructions during

the opening greeting.

In order to enable a directory listing call transfer, the mailbox owner must

record his name and a three-letter code. A caller can reach the proper

extension after dialing the respective code and verifying a correct extension

according to the mailbox owner's name.

The system administrator enables two methods of directory listing: according

to the mailbox owners first or last name.

•

Call Transfer

The system administrator can program the EAR 5000 to detect the Call

Progress tone and DTMF signals sent by the PBX and transfer the calls to

extensions in one of the following modes:

−

Non-Supervised. The EAR 5000 transfers the call immediately without

verifying the status of an extension.

−

Supervised. The EAR 5000 checks for a busy or answer signal before

transferring the call to an extension.

Installation and Programming Manual

Introduction

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