Lenovo ThinkCentre POS Manual do utilizador - Página 39

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Chapter 5. Help and support

This topic helps you find computer serial number.

You can find your serial number via:

• Serial-number and machine type label of your computer (shown as below illustration)

This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web

site. They can help you diagnose common software and hardware issues.

The following table lists these diagnostics tools and the recommended conditions for each tool.

Diagnostics tool

Lenovo provides two different diagnosing solutions to help you identify and resolve problems on your

computer.

Step 1.

Go to

https://www.pcsupport.lenovo.com/

Step 2.

Click Troubleshoot & Diagnose and select the option that fits your need.

Notes:

• Before launching any automatic diagnosing process, a pop-up window will be prompted to

install Lenovo Service Bridge. Lenovo Service Bridge helps to connect your computer with

Lenovo diagnosing tools.

Recommended scenario

You want to have an online troubleshooting or scan of

hardware and drivers on your computer.

and enter your product name in the search box.