Lenovo ThinkCentre POS Manual do utilizador - Página 40

Procurar online ou descarregar pdf Manual do utilizador para Ambiente de trabalho Lenovo ThinkCentre POS. Lenovo ThinkCentre POS 48 páginas.

• Lenovo Support Web site makes periodic updates of the sections to keep improving your

experience with your computer. The Web site interface and descriptions of sections might be

different from that on your actual interface.

• If you are unaware of what problem your computer goes with, it is recommended that you select Easy and

follow on-screen instructions to get your firmware updated and obtain the hardware status.

• If you have identified the problem on your computer, you can select Custom and follow on-screen

instructions to resolve the problem.

If solutions can not resolve problems on your computer, you can follow on-screen instructions to submit an

e-ticket or contact Lenovo for professional assistance.

Recover Windows operating system

This topic provides the instructions of recovering a Windows operating system.

Use the following recovery options to reset or restore your computer when your computer comes with

issues. It is recommended that you select Lenovo recovery options to reset your operating system to original

factory conditions.

• Use Lenovo recovery options: Connect the drive that contains the operating system installation program

to the computer. To create the Lenovo recovery media, refer to

HowToCreateLenovoRecovery

• Use Windows recovery options:

1. Microsoft constantly makes updates to the Windows operating system. Before installing a particular

Windows version, check the compatibility list for the Windows version. For details, go to

support.lenovo.com/us/en/solutions/ht512575

2. Connect the drive that contains the operating system installation program to the computer. To create

the installation media, refer to

If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support

Center.

Prepare the needed information before you contact Lenovo.

1. Record the problem symptoms and details:

• What is the problem? Is it continuous or intermittent?

• Any error message or error code?

• What operating system are you using? Which version?

• Which software applications were running at the time of the problem?

• Can the problem be reproduced? If so, how?

2. Record the system information:

• Product name

• Machine type and serial number.

POS User Guide

https://support.microsoft.com/windows

https://support.lenovo.com/

https://