Ink does not come out/ Printing is Blurred/ Colors are Wrong/ White
Streaks
Possible Cause
Ink tank is not seated
properly/Ink tank is empty
Incorrect paper type
Print head nozzles clogged
or misaligned
Media not loaded print-side
up
Printed Surface is Scratched
Possible Cause
Inappropriate Paper Type is
used.
If the printed surface is still scratched:
Note
Follow the procedure below and set the Thick paper
procedure also applies to direct printing from your camera.
1. Press the Menu
2. Use the
button.
3. Use the
and then press the OK
Try This
Check that the ink tanks are firmly seated in the print head and reseat them if necessary.
• Check to see if all the orange tape has been removed as shown in (1). If a part of the
orange tape remains as shown in (2), remove it.
If an ink tank is empty: See "Replacing an Ink Tank" on page 35.
On the operation panel, confirm that the Media Type
Print the nozzle check pattern to check for uneven ink output.
When a specific color is missing from the nozzle check pattern, clean the print head.
• If the ink supply is uneven: See "Print Head Cleaning" on page 40.
• If straight lines are misalign: See "Aligning Print Head - Auto head align" on page 42.
Check that your paper is loaded with the correct print side facing up.
Note Follow the instructions packaged with your specialty media for loading and
handling.
Try This
• Check to see if the paper you are printing on is too thick or curled.
See "Print Media to Avoid" on page 12.
• Note that smudging may occur at the top and bottom edges of the paper when using
Borderless Printing. Ensure that the paper you are using is compatible with Borderless
Printing.
Menu
Menu button.
Menu
buttons to select Maintenance
buttons to select Thick paper
OK button.
OK
OK
4. Use the
press the OK
* After printing is completed, return the Thick paper
Auto.
Auto
Auto
Auto
Media Type selected matches the paper loaded.
Media Type
Media Type
Thick paper
Thick paper to Thick paper
Thick paper
Maintenance and then press the OK
Maintenance
Maintenance
Thick paper from the Maintenance menu
Thick paper
Thick paper
buttons to select Thick paper
OK button.
OK
OK
Thick paper. This
Thick paper
Thick paper
OK
OK
OK
Thick paper and then
Thick paper
Thick paper
Thick paper to
Thick paper
Thick paper
45
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