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DOMUS CEILING FANS WARRANTY INFORMATION

Note: The Ceiling Fan must be installed by a licensed Electrician. Ensure the power is switched off before fitting this

ceiling fan.

IMPORTANT CHECKLIST

1. PLEASE KEEP YOUR PROOF OF PURCHASE (RECEIPT FROM WHERE YOU BOUGHT YOUR CEILING FAN).

2. PLEASE FIND SERIAL NUMBER AND FILL OUT FORM BELOW IN CASE OF SERVICE REQUEST TO ENSURE YOU

HAVE ALL THE INFORMATION NEEDED TO SPEED UP SERVICE PROCESS.

3. KEEP A COPY OF RECEIPT OF INSTALLATION OR LETTER OF COMPLIANCE BY ELECTRICAL CONTRACTOR.

TROUBLESHOOTING BEFORE REQUESTING SERVICE

1. Try replacing the battery in the remote control. This may be the cause of your fan not responding.

2. Are the Main Safety Switch or Circuit Breakers tripped? This is located in the switch board. If the circuit breaker

that controls the fan switch is tripped, please contact your local electrician to investigate as this could be a

reason why the fan has no power.

Dear Valued Customer,

Thank you for purchasing your Domus Ceiling Fan.

We pride ourselves in providing an excellent after sales service if in the event, your ceiling fan may experience some

difficulties.

Every Domus Ceiling Fan is backed by a Three Year (3) IN-HOME Warranty against defective materials and

manufacturing defaults. Remote Control units and receivers are backed by a 12 month IN-HOME Warranty

(excluding batteries). Details can be found in our Warranty Terms and Conditions located on our website or attached

to the back of the Installation Manuals.

For Service requests, you can either:

1. Register online at www.domuslighting.com. Go to Ceiling Fans and then Warranty Registration. Simply fill out

the online form and a Domus representative will contact you. Please retain a copy of Installation Receipt, Proof

of Purchase and Serial Number located with this Instruction Manual for the Domus Service Agent if required.

Please note that conditions apply in relation to unwarranted claims, so please read Warranty Terms and

Conditions prior to registering.

2. Alternatively, you can complete the below and return it to us by fax on (02) 9554 9061.

Should you have any queries, please do not hesitate to contact our friendly customer service team on (02) 9554

9600 from Monday to Friday, 9am to 5pm EST.

Sincerely,

Domus Ceiling Fan Customer Service Team

PLEASE DO NOT RETURN YOUR CEILING FAN TO YOUR PLACE OF PURCHASE ONCE THE FAN HAS BEEN INSTALLED

IF THERE IS A FAULT.

Note: The Ceiling Fan must be installed by a licensed Electrician. Ensure the power is switched off before fitting this ceiling fan.

For any questions, please call Domus® on (02) 9554 9600, Monday to Friday 9am – 5pm EST.

29-31 Richland St. Kingsgrove. Sydney NSW 2208 Australia

Phone: 02 9554 9600

Fax: 02 9554 9433

www.domuslighting.com

Warranty Information