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Avaya IP Office 4601 Руководство пользователя

Transfer

The Transfer feature allows you to transfer a call from your telephone to another extension or outside
number.
To transfer the current call to another extension
1. While on a call, press
2. When you hear dial tone, dial the number to which the call is to be transferred.
3. Do one of the following:
•
To transfer the call without announcing it, press
transfer is complete.
•
To announce the call before transferring it, wait for the called party to answer.
•
•
•
If the line is busy or if there is no answer, press
held call by pressing it's call appearance button.
To transfer a new call to a held call using Conference:
1. With a call in progress and you wish to make an enquiry call or another call arrives, press
Hold. Make or answer the second call. The second call requires to be transferred to the first
held call.
2. To transfer the new call to the held call, press
complete.

Conference

The Conference feature allows you to conference other parties (including yourself) into a call.
Note: The number of parties allowed in a conference is controlled by your telephone system.
To add another party to a call
1. Press
Conference.
2. Dial the number of the person you want to add to the call.
3. Wait for an answer.
4. To add the person to the call, press
want to join the conference, press
appearance button.
5. Repeat Steps 1 through 4 for additional conference connections.
To add a held call to an active call
1. Press
Conference.
2. All calls that are on Hold are added to the conference.
5601/4601 Phone User Guide
IP Office
Transfer.
If the called party is willing to accept the call, hang up to complete the transfer.
If the called party does not wish to accept the call, press
return to the original caller.
Conference and then
again. If the called party does not answer or does not
. You can return to the held call by pressing it's call
Basic Call Handling Features
Transfer again and hang up. The
Transfer again to
Drop. Then, you can return to the
Drop. The transfer is
Issue 2b (30th June 2005)
Page 9