Error Message
Cannot Detect
Cannot Detect Ink
Volume
Data Remaining in
Memory
Disconnected
Document Jam/too
Long
High Temperature
Hub is Unusable.
Ink Absorber
NearFull
Ink Absorber Pad
Full
Action
Replace the cartridge with a Brother Original ink cartridge. If the error
message remains, contact Brother customer service or your local
Brother dealer.
Take out the new ink cartridge and reinstall it slowly and firmly until it
locks into place.
For more detailed information, see the Online User's Guide: Replace
the Ink Cartridges.
Check the model numbers of the ink cartridges and install the correct
ink cartridges.
See Related Information: Supply Specifications at the end of this
section.
Replace the cartridge with a Brother Original ink cartridge. If the error
message remains, contact Brother customer service or your local
Brother dealer.
Press
. The machine will cancel the job and clear it from the
memory. Try to print again.
Try to send or receive again.
If calls are stopped repeatedly and you are using a VoIP (Voice over
IP) system, try changing the Compatibility to Basic (for VoIP).
See Related Information: Telephone Line Interference/VoIP at the end
of this section.
The document was not inserted or fed correctly, or the document
scanned from the ADF was too long.
For more detailed information, see the Online User's Guide: Document
Jams.
After cooling the room, allow the machine to cool down to room
temperature. Try again when the machine has cooled down.
Hubs, including a USB flash drive with a built-in hub, are not
supported. Unplug the device from the USB direct interface.
The ink absorber box must be replaced soon. Contact Brother
customer service or your local Brother dealer.
• The ink absorber box absorbs the small amount of ink emitted
during print head cleaning.
The ink absorber box must be replaced. Contact Brother customer
service or your local Brother Authorised Service Centre to have your
machine serviced.
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