Argonaut G615XLR Справочное руководство - Страница 16

Просмотреть онлайн или скачать pdf Справочное руководство для Морское оборудование Argonaut G615XLR. Argonaut G615XLR 20 страниц. Marine monitor

To request repair services on your Argonaut product within the warranty period, customer must contact
Technical Support to determine the nature of the problem and relevant coverage. In the event customer's
Argonaut product needs service, a Return Material Authorization (RMA) number will be assigned and
instructions for shipment to our Service Center will be provided. Please note all RMA shipments to our
Service Center must be prepaid. We will pay the domestic ground shipping within the 48 continental states
back to you. Customer will be required to pay freight back on all shipments to Alaska, Hawaii or
international locations. Any shipments to our Service Center without an RMA will be refused. Any RMA
sent to the wrong address (other than explicitly specified in the RMA instructions) will incur a premium
overnight charge at the expense of the customer, and could delay repair services up to 1 week for rerouting.
Minimum lead-time for all in-warranty repairs is 2 weeks.
NOTE: Parts removed from repaired products are owned by Argonaut Computer, Inc. Warranty is not
extended on repaired product.

Out-of-Warranty Repairs

To request repair services on a known out-of-warranty Argonaut product or if customer is uncertain of
warranty coverage, customer must contact Technical Support to determine the nature of the problem and
relevant warranty coverage. In the event customer's Argonaut product needs out-of-warranty service, an
Out-of-Warranty Return Material Authorization (RMA) number will be assigned and instructions for
shipment to the Service Center will be provided. Please note all Out-of-Warranty RMA shipments to our
Service Center must be prepaid. Any shipments to our Service Center without an RMA will be refused.
Any RMA sent to the wrong address (other than explicitly specified in the RMA instructions) will incur a
premium overnight charge at the expense of the customer, and could delay repair services up to 1 week for
rerouting. Customer will be charged an inspection and evaluation fee for all Out-of-Warranties RMA
products shipped to our Service Center. Upon customer's authorization to proceed with repairs, the
inspection and evaluation fee will be applied to overall repair charges (new product and/or parts not
included). Customer will be required to pay freight on all Out-of-Warranty RMA returns whether repairs
are made or not. Argonaut Computer, Inc. cannot guarantee availability of parts needed for repair services,
especially on out-of-production products or components. A limited warranty shall be provided for Out-of-
Warranty repair parts. Minimum lead-time for all out-of-warranty repairs is 4-6 weeks.
NOTE: Parts removed from repaired products are owned by Argonaut Computer, Inc. Warranty is not
extended on repaired product.
We understand that occasionally a product must be returned. That is why products purchased directly from
Argonaut Computer, Inc. Come with a return policy. Our policy is clearly stated. Please take the time to
read it now before using your new product.
PLEASE NOTE:
THIS RETURN POLICY ONLY APPLIES TO DIRECT SALES FROM
ARGONAUT COMPUTER, INC. TO END-USER CUSTOMERS.
IF PRODUCTS ARE
PURCHASED FROM AN ARGONAUT AUTHORIZED DEALER, THAT DEALER'S RETURN
POLICY WOULD APPLY.
Important Notice about Argonaut Computer, Inc. Return Policy
When opening your package DO NOT DISCARD ANYTHING - you will need it in the event of a return!

RETURN POLICY

Before returning any item, we require that you first call for a Return Merchandise Authorization (RMA)
number. Your purchase must be returned freight prepaid and insured for its full purchase value. Returns
must include the original invoice and be in "as new" resalable condition, in its original packaging with all
registration cards, documentation, media, and all other materials enclosed.
Returned merchandise must be received back in our warehouse within 10 days of the original invoice and
shipment date. We will not accept returns sent COD, returns sent without an RMA, or returns that arrive