dataflex Viewlite link Kullanıcı Kılavuzu - Sayfa 10
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Sayfayı Yazdır5.1.2 Video/audio problems
Problem
Possible cause
Fonts and other
characters are dis-
The screen resolution is not
played in large size on
configured properly.
the external display
device.
The letters on the
The settings for the operating
external display device
system's screen resolution are
are too small.
set to 100% by default.
The drivers or BIOS are outdated.
The USB-C cable does not sup-
port the screen.
The connected display
device shows a black
Screen software does not recog-
screen.
nise the external display device.
You do not have a Kaby Lake
(generation 7) processor or
higher.
The dual 4K/SuperSpeed switch
is not in the right position.
The external display
device does not display
the desired resolution.
The screen resolution is not
configured properly.
No sound can be heard
Your HDMI cable does not meet
via the display device.
the required standard.
Solution
Set the screen resolution to the same or lower
than the maximum limit (see
4.9 Configuring
your display
device).
Change the font size on your device.
Windows: Go to the Configuration screen >
Display settings to change the font size.
macOS: Go to the System preferences > Display
screen to change the font size.
Make sure your drives and BIOS are updated with
software from your device's manufacturer. (See
3. Before
use)
Use the included Dataflex USB-C cable (58.083).
Make sure your screen software is up-to-date
and runs on software from your device's manu-
facturer. (See
3. Before
use)
1.3 Laptop
check.
See
Check whether the switch on the back of Link
(see table 2.2) is set to dual 4K or SuperSpeed.
(See:
4.1 Selecting the desired
mode).
Set the screen resolution to the same or lower
than the maximum limit (see
4.9 Configuring
your display
device).
Use certified HDMI 1.4 cables.
5.2 Specifications
5.2.6 Environment
Operating temperature and humi-
5.2.1 Dimensions and weight
dity level:
• 0°C ... +40°C
Width: 315 mm (12,4 inches)
• 20 ... 80% Relative humidity
Depth: 110 mm (4,3 inches)
without condensation (stan-
Height: 32 mm (1.3 inches)
dard)
Weight: 0.5 kg ( 1.1 lb)
Storage temperature and humidity
level:
5.2.2 Interface
• 10... 90% Relative humidity
without condensation
1x USB 3.1 Gen 1 Type C
• -15°C ... +50°C
2x USB 3.1 Gen 1 Type A
Maximum height:
2x USB 2.0 Type A
• In use: 2,000 m
2x HDMI
• In storage: 12,000 m (airplane)
1x Gigabit Ethernet
5.2.7 Certification
5.2.3 Power
CE
AC input: 100V-240V
• 2014/35/EU: CE standard for
DC output: 24V/3,75A, 90W
low-voltage material
• 2014/30/EU: CE standard for
electromagnetic compatibility
5.2.4 Energy consumption
USB compliance testing:
Stand-by: 2W
• USB Type C
On: max. 90W
• USB PD (Power delivery)
• USB SuperSpeed HUB
• Displayport Alt Mode for USB
5.2.5 System requirements
type-C compliance test.
Windows 10 and newer
HDMI 1.4 and Ethernet
Apple macOS Version 10.12 (Sierra)
• HDMI Source PHY Electrical
and newer
• Gigabit Ethernet PHY Electrical
(1000Base-T)