Dell D2201 Kullanıcı Kılavuzu - Sayfa 41

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Restart Windows operating system and ensure the camera is detected correctly by the Windows operating system.

Slow frame

The capture

The video capture is a resource intensive task, try adjusting Capture quality to experiment with video capture outputs.

rate in video

video is not

capture mode

smooth

In Dell TouchCam, go to Settings, make adjustment to Capture quality box.

Install the latest DirectX.

Audio and

The captured

The video capture is a resource intensive task, try adjusting Capture quality to experiment with video capture outputs.

video is not

video and

synchronized

audio are not

In Dell TouchCam, go to Settings, make adjustment to Capture quality box.

synchronized

Microphone is

The webcam

Speak from closer to the microphone.

not working

captures video

The integrated microphone is designed to have a wider reception area for recording. But it still has its limits. Try moving

but not sound

closer to the microphone or ensure that you are within the recording area for the microphone.

Check if the volume is muted. To enable sound:

Set the correct audio source in Dell TouchCam Software. To select the correct audio source:

Test the microphone. Try testing the microphone using an application other than the Dell TouchCam Software. To test the

microphone,

If the recording is successful, reset the camera defaults or reinstall the Dell TouchCam Software. See

more information.

Dell TouchCam Problems

Common Symptoms

Unable to upload videos to YouTube

Unable to see my webcam video on Dell TouchCam

No sound when using Dell TouchCam with my instant

messaging software

PowerPoint image is backwards when I use TouchCam

share file function

The Avatar function is not tracking me correctly

Where to download additional effects

Unable to record video higher than 640x480

Unable to use TouchCam with instant messaging

software

1. Click Start

Control Panel

Sound and Audio Devices.

2. Click to uncheck the box next to Mute.

1. In the Dell TouchCam, navigate to configure settings by clicking on the Settings button.

2. Select Monitor Webcam in the Audio Device box.

3. Make sure Capture with audio is checked.

1.Click Start

Control Panel

Sound and Audio Devices.

2.Click the Voice tab.

3.Click the Test Hardware button and follow the instructions.

You will need to register a YouTube account before you are able to upload a video to YouTube. You must

adhere to all copyright terms as specified by YouTube. You are advised to check the copyright status of the

video, and any included music, that you are about to upload to YouTube. Neither YouTube nor Dell will be

responsible for the video content you uploaded to YouTube.

Please close all applications that may use the webcam before you use Dell TouchCam, and check to see if it

has been setup properly on your PC. You must choose "Dell Web Camera Filter" from your instant messaging

software setting.

Navigate to the Volume Control by clicking Start

In the Volume Control window, please check that the system volume is not muted. Also make sure that the

volume is set to the correct levels, for both the Master Volume, as well as the Wave volume.

This is due to the default setting in MSN is to set the webcam image as a mirror image. Please check the

following steps to solve this problem.

In the Windows Live Messenger main window, select Tools

In the Audio and Video Setup wizard, uncheck Mirror my image

Click the Finish button to save your changes and enable Dell TouchCam.

Dell TouchCam's facial tracking ability for avatars may decline when you move rapidly or move out of the

webcam frame. When the facial tracking result is lost (the avatar's actions does not sync with your actions),

please calibrate by placing your face in the center of the webcam video frame and then look straight at the

webcam. Dell TouchCam will automatically re-calibrate the facial tracking.

After installing Dell TouchCam you can download additional free Emotion effects from DirectorZone site, which

were carefully designed to enhance fun video effects during video communication.

http://directorzone.cyberlink.com/

Dell TouchCam supports video recording up to video size of 640x480 only.

Windows Live Messenger

1. In the Windows Live Messenger main window, select Tools

2. In Step 3 of the Audio and Video Setup wizard, select Dell Web Camera Filter from the select webcam

drop-down menu.

3. Click the Finish button to save your changes

Yahoo! Messenger

1. In the Yahoo Messenger main window, select Actions

2. My WebCam

from the select webcam drop-down menu.

3. Click the Finish button to save your changes

Skype

1. In the Skype main window, select Privacy

2. In this page, select Dell Web Camera Filter from the select webcam drop-down menu.

Possible Solutions

Preferences

WebCam

Camera Source

Calls

Using the Camera

Programs

Accessories

Entertainment

Audio video setup.

Invite to View My webcam

In this page, select Dell Web Camera Filter

Video Settings

for

Volume Control.