Dell D2201 Gebruikershandleiding - Pagina 41
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Ook voor Dell D2201: Installatiehandleiding (2 pagina's)
Restart Windows operating system and ensure the camera is detected correctly by the Windows operating system.
Slow frame
The capture
The video capture is a resource intensive task, try adjusting Capture quality to experiment with video capture outputs.
rate in video
video is not
capture mode
smooth
In Dell TouchCam, go to Settings, make adjustment to Capture quality box.
Install the latest DirectX.
Audio and
The captured
The video capture is a resource intensive task, try adjusting Capture quality to experiment with video capture outputs.
video is not
video and
synchronized
audio are not
In Dell TouchCam, go to Settings, make adjustment to Capture quality box.
synchronized
Microphone is
The webcam
Speak from closer to the microphone.
not working
captures video
The integrated microphone is designed to have a wider reception area for recording. But it still has its limits. Try moving
but not sound
closer to the microphone or ensure that you are within the recording area for the microphone.
Check if the volume is muted. To enable sound:
Set the correct audio source in Dell TouchCam Software. To select the correct audio source:
Test the microphone. Try testing the microphone using an application other than the Dell TouchCam Software. To test the
microphone,
If the recording is successful, reset the camera defaults or reinstall the Dell TouchCam Software. See
more information.
Dell TouchCam Problems
Common Symptoms
Unable to upload videos to YouTube
Unable to see my webcam video on Dell TouchCam
No sound when using Dell TouchCam with my instant
messaging software
PowerPoint image is backwards when I use TouchCam
share file function
The Avatar function is not tracking me correctly
Where to download additional effects
Unable to record video higher than 640x480
Unable to use TouchCam with instant messaging
software
à
à
1. Click Start
Control Panel
Sound and Audio Devices.
2. Click to uncheck the box next to Mute.
1. In the Dell TouchCam, navigate to configure settings by clicking on the Settings button.
2. Select Monitor Webcam in the Audio Device box.
3. Make sure Capture with audio is checked.
à
à
1.Click Start
Control Panel
Sound and Audio Devices.
2.Click the Voice tab.
3.Click the Test Hardware button and follow the instructions.
You will need to register a YouTube account before you are able to upload a video to YouTube. You must
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adhere to all copyright terms as specified by YouTube. You are advised to check the copyright status of the
video, and any included music, that you are about to upload to YouTube. Neither YouTube nor Dell will be
responsible for the video content you uploaded to YouTube.
Please close all applications that may use the webcam before you use Dell TouchCam, and check to see if it
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has been setup properly on your PC. You must choose "Dell Web Camera Filter" from your instant messaging
software setting.
Navigate to the Volume Control by clicking Start
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In the Volume Control window, please check that the system volume is not muted. Also make sure that the
volume is set to the correct levels, for both the Master Volume, as well as the Wave volume.
This is due to the default setting in MSN is to set the webcam image as a mirror image. Please check the
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following steps to solve this problem.
In the Windows Live Messenger main window, select Tools
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In the Audio and Video Setup wizard, uncheck Mirror my image
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Click the Finish button to save your changes and enable Dell TouchCam.
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Dell TouchCam's facial tracking ability for avatars may decline when you move rapidly or move out of the
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webcam frame. When the facial tracking result is lost (the avatar's actions does not sync with your actions),
please calibrate by placing your face in the center of the webcam video frame and then look straight at the
webcam. Dell TouchCam will automatically re-calibrate the facial tracking.
After installing Dell TouchCam you can download additional free Emotion effects from DirectorZone site, which
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were carefully designed to enhance fun video effects during video communication.
http://directorzone.cyberlink.com/
Dell TouchCam supports video recording up to video size of 640x480 only.
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Windows Live Messenger
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1. In the Windows Live Messenger main window, select Tools
2. In Step 3 of the Audio and Video Setup wizard, select Dell Web Camera Filter from the select webcam
drop-down menu.
3. Click the Finish button to save your changes
Yahoo! Messenger
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1. In the Yahoo Messenger main window, select Actions
2. My WebCam
from the select webcam drop-down menu.
3. Click the Finish button to save your changes
Skype
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1. In the Skype main window, select Privacy
2. In this page, select Dell Web Camera Filter from the select webcam drop-down menu.
Possible Solutions
à
à
à
à
Preferences
WebCam
Camera Source
à
Calls
Using the Camera
à
à
Programs
Accessories
Entertainment
à
Audio video setup.
à
Audio video setup.
à
Invite to View My webcam
à
In this page, select Dell Web Camera Filter
à
Video Settings
for
à
Volume Control.