Cisco 7841 Hızlı Referans Kartı - Sayfa 2

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PLACING CALLS

To place a call:

Lift the handset or

Press the Speaker button or

Press the Headset button or

Press the New Call softkey or

Press a line button

Dial the number

To place a second call on the same

line:

Press the Hold button

Press the New Call softkey

Dial the number

To call an extension number:

Dial the 4-digit extension number

To call an external telephone

number:

Dial 9 + 1 + telephone number

To call Emergency Services:

Dial 911 or 9 + 911

To redial the last number called:

Press the Redial softkey

To place a speed dial call:

While on-hook, enter the speed

dial code

Press the SpeedDial softkey

ANSWERING CALLS

To answer an incoming call:

Lift the handset or

Press the Speaker button or

Press the Headset button or

Press the Answer softkey or

Press the flashing line button

To answer a second incoming call:

Press the flashing line button

To answer a call on a shared line:

Press the flashing line button

ENDING CALLS

To end a call:

Replace the handset or

Press the Speaker button or

Press the Headset button or

Press the End Call softkey

CALL HOLD

To place a call on hold:

Press the Hold button

To retrieve a held call:

Press the Hold button or

Press the Resume softkey or

Press the flashing line button

To toggle between two held calls

on the same line:

Press the flashing line button

To toggle between three or more

held calls on the same line:

Press the flashing line button

Navigate to the held call

Press the Resume softkey

To toggle between held calls on

shared lines:

Press the flashing line button

CALL TRANSFER

To transfer a call:

Press the Transfer button

Dial the extension number or

9 + 1 + telephone number

Option: Announce the caller

Press the Transfer button or

Transfer softkey or hang up

If no answer or the line is busy:

Press the Cancel softkey

Press the Resume softkey or

Press the flashing line button

To toggle between calls:

Press the Swap softkey

To transfer two calls on the same

line to one another:

While connected to an active call,

press the Transfer button

Press the flashing line button

Press the Yes softkey to confirm

and complete the transfer

To transfer a call to a subscriber's

voice mailbox:

Press the Transfer button

Dial ** + the 4-digit extension

number

Press the Transfer button or

Transfer softkey or hang up

CONFERENCE CALLING

To place up to a 8-way conference

call:

While connected to an active call,

press the Conference button

Dial the next participant

Option: Announce the conference

Press the Conference button or

Conference softkey

To add additional participants:

Repeat the above steps

To add an incoming caller to an

existing call or conference:

While connected to the incoming

call, press the Conference

button

Press the flashing line button

Press the Yes softkey to confirm

and complete the conference

To view conference participants:

Press the Details softkey

To remove a participant:

Navigate to the participant to

remove

Press the Remove softkey

CALL FORWARD ALL CALLS

To immediately forward all your

incoming calls to another number:

While on-hook, press the Fwd All

softkey

Dial the extension number or

Press the Messages button to

forward calls to voicemail

To deactivate call forwarding:

Press the Fwd Off softkey

DO NOT DISTURB

To disable/re-enable the ringer for

all incoming calls:

While on-hook, press the DND

softkey

DECLINE

To immediately forward a ringing,

live, or held call to voicemail:

Press the Decline softkey

CALL PICKUP*

To answer a ringing call on a call

pickup group members phone:

Go off-hook

Press the PickUp softkey

Press the Answer softkey

CALLBACK CALLING

To be notified when an unavailable

extension becomes available:

On a ring no answer or busy,

press the CallBack softkey

Press the Exit softkey

Upon callback alert:

Press the Dial softkey

SELF CARE PORTAL

To customize your phone with

speed dials and other options:

Enter into a web browser:

https://myphone.providence.ed

u/ccmuser

Enter your Username:

Network ID

Enter your Password:

Network PW

Click Sign In

EXTENSION MOBILITY

To temporarily configure another

Cisco 7841 phone as your own:

Press the Applications button

Select Extension Mobility

Enter your UserID: Network ID

Enter your PIN: Network PW

Press the Submit softkey

Press the Exit softkey

SINGLE NUMBER REACH (SNR)

To activate/deactivate SNR from

your desk phone:

Press the Mobility softkey

Press the Select softkey to

Enable Mobile Connect/

Disable Mobile Connect

To switch from your desk to your

remote phone:

Press the Mobility softkey

Press the Select softkey to Send

call to Mobile Phone

Answer your remote phone