Avocent DS1800 Брошура - Сторінка 2

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However, the data center issue that beckoned

the most immediate attention was the lack of

remote access. Although PSCUFS's IT

department had a 24/7 computer operations

staff available to handle the majority of

after-hours issues, engineers were not on-site

around the clock. Often engineers would

need to make a special trip to the lab in the

middle of the night to troubleshoot problems

or perform software/configuration updates.

The antiquated technology resulted in a very

poor allocation of PSCUFS's talented IT force.

Solving the problems

To improve data center operations, Peter

Krisch, an Internet systems engineer for

PSCUFS, consulted Bill Rose at Corporate

Express, a PSCUFS vendor. After a careful

analysis of the situation, Rose connected

PSCUFS with Avocent Corporation. To jump-

start the relationship, Rose arranged for

John Fauteux, Avocent district sales manager,

to conduct an on-site demo of Avocent's

DS1800 and CPS1600 KVM switching systems.

"The problems and frustrations experienced

by PSCUFS in dealing with a growing data

center are common in today's business

world," said Fauteux. "The key was to find

which of our product solutions would be the

best fit in their environment."

After working through a few issues related to

the data center's complex and secure infra-

structure, Avocent engineers completed a

successful implementation of the DS1800

and CPS1600 technologies. Initial problems

experienced with DSView, Avocent's point-

and-click Windows application, were quickly

solved with a software modification.

"The support provided by Bill Rose and

John Fauteux is phenomenal," said Krisch.

"From the initial sales talks through the

implementation, they were with us every step

of the way and, most importantly, still are!"

Remote access provided by Avocent's DS1800

has dramatically changed the way PSCUFS

supports its network. For example, an

engineer in the Florida office can now work

on a server/device in the Arizona office or

vice versa.

"The DS1800 not only improved the efficiency

of our data center but it also improved

engineer morale," said Krisch. "Engineers

are now able to address off-hour server

issues from the comfort of home instead of

having to drive to the data center." It also

allows PSCUFS to better service their credit

unions because technical support staff can

directly interface with their large and

complex network from any remote location.

"Given that you have a remote connection to

the network, the DS1800, along with DSView,

provides for 24/7 access to all network

servers and devices from anywhere, any-

place, anytime," said Krisch.

Solutions improve data center

Avocent technologies also greatly improved

data center service during the average

workday. The DS1800 coupled with DSView

provides PSCUFS engineers with the ability

to access every server in the data center

from a dedicated console at their desk.

Engineers no longer have to share keyboards

and monitors. They are able to eliminate the

numerous daily maintenance trips to the data

center. PSCUFS was able to significantly

conserve valuable data center real estate,

reduce cooling costs, extend battery life for

UPS's and give a more "showcase" look to

the data center.

Additionally, the DS1800 and the CPS1600

seamlessly integrated into their multi-

platform environment. Using just one

interface, PSCUFS is now able to quickly

and reliably access every device in its

network, including Novell servers, Windows

NT servers, Sun servers, routers, switches,

managed hubs and firewalls.

Security concerns were also answered by

Avocent technologies. The Authentication

Server introduced a simple but secure way

to protect PSCUFS servers from unautho-

rized access. Using the existing Microsoft

Domain, PSCUFS created different server

access groups. Each group was then

assigned to a DS1800 port using the Avocent

DSAdmin utility. This provides PSCUFS with

transparent user authentication for each

specific device attached to the DS1800,

regardless of location.

4991 Corporate Drive, Huntsville, AL 35805

866.286.2368

256.430.4030

TEL

FAX

www.avocent.com

Mike Hapner, director of enterprise systems

for PSCUFS, is extremely pleased with the

solution implemented by Krisch and

Avocent. "The end result of this enriched

access method is a more reliable platform

for our credit unions and their members,"

said Hapner.

About Avocent

Avocent is the leading worldwide supplier of

KVM switching and connectivity solutions

that provide IT managers with access and

control of multiple servers and network

data center devices. Avocent was formed in

July 2000 by the merger of leading industry

innovators Cybex Computer Products

Corporation and Apex Inc. Avocent's KVM

solutions are distributed by the world's

largest server manufacturers and installed in

Fortune 100 companies around the world.

Headquartered in Huntsville, Ala., Avocent

has locations in Redmond, Wash.; Sunrise,

Fla.; Chelmsford, Mass.; Austin, Texas;

Shannon, Ireland; London; Steinhagen,

Germany; Tokyo; China and Singapore. For

more information about Avocent products,

visit

www.avocent.com

Avocent's DSView Windows application gives point-and-

click access to any server and the ability to view multiple

servers on a single screen.

Avocent, the Avocent logo, The Power of Being There, DS1800, CPS, DSView, and

KVM OVER IP are trademarks of Avocent Corporation. Apex is a registered trademark

of Apex Inc. Cybex is a registered trademark of Cybex Computer Products

Corporation. All other marks are the property of their respective owners. Copyright

0303-PSCUFS-CS