Sony MZ-M100 Інструкція з експлуатації Посібник з експлуатації - Сторінка 5
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Troubleshooting
Please refer to the following steps if you encounter a problem while using Hi-MD Music
Transfer.
1 Check the symptoms in this "Troubleshooting" section.
2 If the problem cannot be solved after checking this troubleshooting section,
check the following table and then consult your nearest Sony dealer.
Computer
• Manufacturer: Apple Computer, Inc.
• Model:
• Type: Desktop type / Laptop type
Name of operating system:
RAM capacity:
Hard disk drive (containing Hi-MD Music Transfer and audio data)
• Capacity of the drive:
• Free space:
Version of the software: Hi-MD Music Transfer for Mac Ver. 2.0*
Error Message (if one appear):
If another device with USB connection is used
• Name of the device (or devices):
* To check the Hi-MD Music Transfer software version, go to the menu and select [Hi-MD Music
Transfer] – [About Hi-MD Music Transfer].
The software cannot be installed onto your computer
Problem
Cause/Remedy
The installation was not
• You are using an OS that does not support this software.
See "Providing the required system environment" (page 2) for
successful.
more details.
• All applications are not closed.
If you start the installation while other programs are running,
a malfunction may occur. This is especially true for programs
that require large amounts of system resources, such as virus-
check software.
• There is not enough hard disk space on your hard disk.
You need 10 MB or more free space on your hard disk.
The installation appears
• Check for the appearance of an error message beneath the
to have stopped before it
installation window.
Follow the displayed instruction. If there is no message, the
has completed.
installation is still in progress. Wait a little while longer.
Using a Hi-MD Walkman
®
connected to the computer
Problem
Cause/Remedy
Your computer does not
• The Hi-MD Walkman
recognize the Hi-MD
USB cable to the computer.
Connect the USB cable firmly.
Walkman
®
.
Remove and reconnect the Hi-MD Walkman
still does not recognize the Hi-MD Walkman
Hi-MD Walkman
USB cable again.
• The anti-virus software is active.
Close the anti-virus software.
• A disc is not inserted in the Hi-MD Walkman
Check if a disc is inserted in the Hi-MD Walkman
• The software installation failed.
Disconnect the connected device and install the software
again.
• The connections are made through a USB hub.
Connect the Hi-MD Walkman
on the computer.
"RECONNECT USB"
• You operated the Hi-MD Walkman
appears in the display
Hi-MD Walkman
Reconnect the Hi-MD Walkman
window of the Hi-MD
Walkman
.
®
The Hi-MD Walkman
®
• A disc used in MD mode is inserted in the Hi-MD Walkman
Insert a disc used in Hi-MD mode.
icon does not appear
on the desktop or in the
• A blank 60/74/80-minute standard disc has been inserted with
side bar of the Finder
"Disc Mode" in the menu of the Hi-MD Walkman
Set "Disc Mode" to "Hi-MD".
window.
Even though the Hi-MD
• It takes time to recognize the software.
Please wait.
Walkman
®
is connected
to the computer, the
• The other software application is running.
Reconnect the USB cable after a while. If the computer still
display on the Hi-MD
Walkman
®
does not
does not recognize the Hi-MD Walkman
indicate it is connected.
Hi-MD Walkman
cable again.
Even though your
• The USB cable is disconnected.
Connect the USB cable firmly.
computer recognize
the Hi-MD Walkman
®
,
• The connections are made through a USB hub.
Connect the Hi-MD Walkman
it does not operate
normally.
on the computer.
is not firmly connected with the supplied
®
®
. If the computer
®
, disconnect the
, restart the computer, and then connect the
®
.
®
.
®
directly to the USB connector
®
®
or the computer before the
®
was recognized by the computer.
.
®
set to "MD".
®
®
, disconnect the
®
, restart the computer, and connect the USB
®
directly to the USB connector
®
.
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