TomTom LINK 510 Посібник користувача - Сторінка 23

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Diagnostics

Monitoring operation

You can monitor the system operation of your LINK 510 by looking at the green system LED and

referring to the table below.

For detailed diagnostics use the TomTom Telematics Diagnostic Tool. You can download the

Diagnostic Tool from the Partner Portal at business.tomtom.com/10001/areas/reseller/index.xml.

Go to Technical Support and select Activation and Diagnostics.

GREEN LED mode

OFF

OFF and short ON

every 3sec

Rapidly flashing

ON and short OFF

every 3sec

You can monitor the connection of your LINK 510 to the mobile network and to WEBFLEET by

looking at the yellow connection LED and referring to the table below. For detailed diagnostics

always use the TomTom Telematics Diagnostics Tool.

YELLOW LED mode

OFF

OFF and short ON

every 3sec

Rapidly flashing

ON and short OFF

Unit is in standby mode or is not connected to power.

Switch on ignition.



Check if the device is properly connected to



Ignition off.

No operating system and/or no application available or application

failed.

Install latest firmware application using the TomTom Telematics



Firmware Update

Ignition on. Application is running, device is not activated.

Activate

device.



Application is running, device is activated.

Not connected - No mobile network coverage.

Check if device is connected to



Move the vehicle as you may be in a mobile network dead spot.



Not connected - Correct mobile network operator not avaialable.

Check WEBFLEET subscription for mobile network roaming support.



Move the vehicle as you may be in a mobile network dead spot.



SIM not in place; SIM defective; Modem problem.

Use TomTom Telematics Diagnostics Tool for detailed diagnostics



and contact TomTom Telematics Customer support at

ness.tomtom.com/support. Enclose the log file provided by the

Diagnostics Tool.

Connecting. No mobile network available.

Tool.

power. Switch on ignition.

power.

busi-