yellow after the memory check (solid red LED).
A network reset will only work if the Image Sensor is not actively communicating with a network. If the Image
Sensor is within range of the original panel, it is required that the Image Sensor first be deleted from the panel it
was previously learned into before being able to perform a network reset on the Image Sensor. See instructions on
how to properly delete the Image Sensor from the panel. After releasing the reset button, the Image Sensor will
enter sensor power-up mode (blinking red LED) followed by memory check (solid red LED) followed by either a
blinking green or blinking yellow light. See Camera LED Reference Chart for the full list of status indicators and
expected behaviors.
PIR ACTIVATION & TEST MODE
By default, the image sensor LED does not illuminate when activated by motion unless the sensor is in test mode. The
LED can be enabled by tampering the device or on the panel for each Image Sensor on a customer's account. The
Image Sensor must have successfully completed the enrollment process with a panel. When enabled, the red LED
illuminates for 3 seconds upon motion activations (at most every 3 minutes while disarmed).
At the panel, scroll to "Image Sensor Settings" in the "Image Sensor Setup" menu. Enter "Image Sensor Settings" and
scroll to the sensor to test, press [*] Scroll to "Test PIR," press [*]. The screen will display "I.S. [y] In Test For Next 3
Min." to indicate the test mode command has been sent. (Note: It may take up to 30 seconds for test mode to take effect
after requesting "Test PIR" at the panel.)
TAMPER & TROUBLE CONDITIONS
Tamper: A built-in accelerometer detects movement or re-positioning of the Image Sensor and will initiate a tamper
whenever a change in sensor orientation is detected. The tamper automatically clears after the sensor is returned to the
upright position and no movement has been detected for 5 minutes. A tamper can also be cleared by resetting the
sensor.
Trouble Conditions: By default, trouble conditions (malfunction, tamper & low battery) are displayed on the panel LCD.
Enable or disable trouble condition messages on the control panel LCD via the Alarm.com Dealer Website. Trouble
conditions are always reported to the Alarm.com Customer Website and customers will receive tamper/low/malfunction
notifications if they are subscribed, regardless of the panel setting.
SERVICE PLANS REQUIREMENTS
Image capture features require a service plan that includes one of the following Image Sensor add-ons:
Images - Alarms- Includes upload of images from alarm events only.
Images - Plus- Includes upload of images from alarm events and non-alarm events
https://answers.alarm.com/Installation_and_Troubleshooting/Image_Sensor/DSC_PowerSeries_Neo_Image_Sensor/DSC_PowerSeries_
Updated: Tue, 17 Apr 2018 13:46:31 GMT
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