Epson 2400 - Perfection Photo - Dpi x Manual Start Here - Página 8

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Epson 2400 - Perfection Photo - Dpi x Manual Start Here

To Purchase an Optional Film Adapter or Other Accessories

Call the EPSON Store

www.epsonstore.com (U.S. sales only). In Canada, please call (800) 873-7766

for dealer referral.

Software Technical Support

If you're having problems with your software, use the contact information below.

Software

EPSON Scan

EPSON Smart

Panel

Adobe

Photoshop

Elements

Problems?

First, check the

Flashing green

Green

Flashing red

Off

If your problem is listed here, try these suggestions.

The New Hardware Wizard

appears on your screen.

You see a message about

a HI-SPEED USB device

in Windows XP.

You see an error message

when you try to scan, or

the scanner doesn't scan.

You can't scan negatives

or slides.

EPSON is a registered trademark and EPSON Smart Panel is a trademark of SEIKO EPSON

CORPORATION. EPSON Perfection is a registered trademark, and EPSON Store and SoundAdvice are

service marks of Epson America, Inc.

General Notice: Other product names are for identification purposes only and may be trademarks

of their respective owners. EPSON disclaims any and all rights in those marks.

Printed in XXX

at (800) 873-7766 or visit our web site at

Telephone

U.S.

(562) 276-4382

Canada

(905) 709-3839

6:00

to 6:00

PT, Monday-Friday

(510) 445-8616

Windows

(206) 675-6358

Macintosh

(206) 675-6258

light on the scanner.

Warming up or scanning.

Ready to scan.

Make sure the transportation lock is unlocked

(see section 3).

Try restarting your computer and turning the

scanner off and then on again.

If the red light is still flashing, contact your dealer

or EPSON.

Make sure your scanner is connected to your

computer and plugged into a working power source.

Click Cancel and follow the steps in "Install the

Software" on the other side of this sheet.

Disconnect the scanner before installing

the software.

Click the x in the corner of the message to

close it. Your scanner will work correctly,

although not at maximum speed.

Make sure the scanner is connected to your

computer and plugged into a power source.

Make sure the transportation lock is pushed all

the way to the right (see section 3).

Uninstall the following programs: EPSON Photo

Print, EPSON Scan, EPSON Smart Panel,

and ScanToWeb. In the Windows Control Panel,

use the Add/Remove Programs utility to uninstall

software. Then follow the instructions on the

other side of this sheet to reinstall your scanner

software.

Make sure the scanner film holder is positioned

correctly, and the scanner glass is clean.

Make sure the cable for the transparency unit is

connected to the scanner (see section 3) and the

reflective document mat is removed.

If you're using Home or Professional mode,

make sure the Document Type or Film Type

matches what you're scanning: either Color

Negative Film, B&W Negative Film, or Positive

Film (for slides and transparencies).

Fax

(510) 445-8601

Internet and E-mail

support.epson.com

www.newsoftinc.com

[email protected]

www.adobe.com/support

CPD-14017R2

4025689-02