Cisco 8832 Panduan Pengguna - Halaman 15

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Retrieve a Call on Hold with Call Park

You can pick up a parked call from anywhere in your network.

Before you begin

You need the number that was used to park the call.

Procedure

Press *66 plus the parking slot #

Step 1

You are now connected with the caller in that parking slot #.

Step 2

You can forward calls from your phone to another number.

There are two ways of forwarding your calls:

• Forward all call

• Forward calls in special situations, such as when the phone is busy or there is no answer.

When a phone is forwarded, you see the Forward all

Procedure

Step 1 When the phone is inactive, press Fwd All.

Step 2 Enter the call forward target number exactly as you would dial it from your phone, or select an entry from

your list of recent calls.

Transfer Calls

You can transfer an active call to another person.

When you transfer a call, you can stay on the original call until the other person answers. This way, you can talk

privately with the other person before you remove yourself from the call. If you don't want to talk, transfer the call

before the other person answers.

You can also swap between both callers to consult with them individually before you remove yourself from the

call.

Procedure

Step 1 From a call that is not on hold, press Transfer.

Step 2 Enter the other person's phone number.

Step 3 (Optional) Wait until you hear the line ring or until the other person answers the call.

Step 4 Press Transfer again.

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Cisco IP Phone 8832 Series User Guide