Cisco 8832 Panduan Memulai Cepat - Halaman 15

Jelajahi secara online atau unduh pdf Panduan Memulai Cepat untuk Telepon IP Cisco 8832. Cisco 8832 16 halaman. Masergy ip conference phone
Juga untuk Cisco 8832: Panduan Utama Migrasi Firmware (31 halaman), Panduan Pengguna (20 halaman), Panduan Memulai Cepat (2 halaman), Manual (30 halaman), Panduan Instalasi (39 halaman), Panduan Pemeliharaan (9 halaman), Mulai Cepat (2 halaman), Pengaturan (14 halaman), Panduan Memulai Cepat (2 halaman), Panduan Konfigurasi Ulang (2 halaman), Mulai Cepat (2 halaman), Manual (30 halaman)

Calls

Step 2

Press Ok.

Trace a Call

You can trace an active call and the last incoming call in any agent status.

Before you begin

Your administrator enables your phone to trace a call.

Procedure

From an active call or after a call, press Trace.

Escalate a Call to a Supervisor

When you need to escalate a call, you can add your supervisor to a conference call with you and your caller.

Before you begin

Your administrator enables emergency escalation on your phone.

Procedure

Step 1

From an active call, press Emergency.

Step 2

In the Emergency Escalation window, click OK.

You can enter preferred emergency escalation number, or you can leave it empty if you do not have any

supervisor preference. You will not see any emergency escalation number.

Trace a Call

Calls