Xerox Wide Format 7742 Panduan Pengguna - Halaman 19

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Halaman Cetak

Symptoms

Document often jams.

A corner of the document is

folded.

The scanned image contains

gray bars outside of the

document size.

Gray marks show up in the

scanned image as stripes.

Scanner Jam Message

The Scanner Panel has a Forward Feed button and Reverse Feed button to assist with

releasing misfed documents. This is the preferred method of removing the document

from the scanner if the scanned document is not jammed (bunched up) but has simply

stopped. If the scanner stops but is not jammed and the software gives a scanner jam

message, do the following:

1. Press the Stop button on the Scanner Panel.

2. Press the Forward or Reverse button to remove the document from the scanner.

Document Jam

If the document becomes jammed in the scanner, the machine stops and an error

message displays on the screen. Clear the jammed document according to the instructions

displayed, and then reload the document.

Note

The scanner jam message remains on the screen until you clear the jam.

Xerox

Wide Format 7742 Scan Solution

User Guide

Remedy

• Check if the document has folds or is curled. If so, flatten out

the document and rescan.

• Check if the document has shiny tape at the lead edge. If so,

reorient the document and rescan.

• Check if the lead edge of the document is damaged. If so, re-

orient the document and rescan.

• Make sure the document is the right size. The minimum size

is 152 mm wide x 152 mm long.

• Make sure the document is a usable media type.

Flatten out the curl and scan the document again.

• Clean the Main Roller. Refer to

• Perform the normalization procedure. Refer to Normalization.

• Clean the Main Roller. Refer to

• Perform the normalization procedure. Refer to Normalization.

Problem Solving

Cleaning the

Scanner.

Cleaning the

Scanner.

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