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Chapter 6

Troubleshooting

6.1

Check List

■

When the ETERNUS DX Refuses to Turn On

Check the points that are shown below. If the problem cannot be resolved, leave the ETERNUS DX alone and

contact your maintenance engineer.

Is the ETERNUS DX's power cord disconnected?

•

Is PSU switch of the power supply unit turned to OFF (¡)?

Is there a power failure?

•

■

When the READY LED is not On

If more than ten minutes have passed since the power of the ETERNUS DX was turned on and the READY LED

still has not turned on, contact your maintenance engineer.

■

When the FAULT LED is On

Contact your maintenance engineer.

■

When the FAULT LED Blinks

Check the general status and the system messages in ETERNUS Web GUI. A general status of

cates that the ETERNUS DX contains a component that requires preventive maintenance.

In the details screen for each component, check the detailed information for each component with the

symbol and contact your maintenance engineer.

For details about how to check the general status via ETERNUS CLI, refer to

NUS CLI" (page

■

When the DISK FAULT LED is On

Check the drive status.

If none of these resolve the problem, contact your maintenance engineer.

26).

FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic)

indi-

"3.3 Displaying Status via ETER-

P3AM-8472-01ENZ0