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Chapter 6
Troubleshooting
This chapter explains troubleshooting when errors occur.
If something unusual occurs during operation (such as the instances listed below), refer to
(page 40)
to check the ETERNUS DX status, and contact your maintenance engineer according to
quired Information for Inquiries" (page
When the ETERNUS DX is turned off
•
When the ETERNUS DX refuses to turn on
•
•
When the READY LED is not on
When the FAULT LED is on
•
When the FAULT LED blinks
•
When the DISK FAULT LED is on
•
When the ETERNUS DX cannot be connected via a network service
•
•
When I/O access is slow
When the server does not recognize the volumes
•
When a Server HBA Fails and Needs to be Replaced
•
6.1
Check List
■
When the ETERNUS DX is Turned Off
Check the points that are shown below. If the problem cannot be resolved, leave the ETERNUS DX alone and
contact your maintenance engineer.
Is the ETERNUS DX's power cord disconnected?
•
Is PSU switch of the power supply unit turned to OFF (¡)?
•
Has the server been turned off?
•
If the ETERNUS DX power is in conjunction with the power synchronized unit, the power of the ETERNUS DX
will turn off when the server is turned off.
Is there a power failure?
•
•
Has there been a recent main power failure?
If the Power Resume function is enabled, the ETERNUS DX turns on automatically after the power is re-
stored.
46).
40
FUJITSU Storage ETERNUS DX200F All Flash Array Operation Guide (Basic)
Copyright 2014 FUJITSU LIMITED
"6.1 Check List"
"6.2 Re-
P3AM-8472-01ENZ0