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Decline a Call

You can send an active or ringing call to your voicemail system or to a preset phone number.

Procedure

Decline a call by performing one of the following actions:

• Press Decline.

• If you have multiple incoming calls, highlight the incoming call and press Decline.

You can turn on or off the do not disturb feature by dialing the respective star codes that are configured.

Application Menu Procedure

Step 1 Press Applications

Step 2 Select User preferences > Call preferences > Do not disturb.

Step 3 Press On to turn on DND or press Off to turn off DND.

Step 4 Press to exit.

Softkey Procedure

Step 1 Press More  softkey

Step 2 Press DND softkey to turn ON, Press Clr DND to turn OFF.

* Code Procedure

Step 1 To turn on DND, dial *78.

Step 2 To turn off DND, dial *79.

You have control to ensure you receive important calls. You can limit the callers that ring your phone, filter callers,

or forward important callers to another number. Calls from anonymous callers, or other callers, can be given

special treatment: either being blocked, sent directly to voicemail, forwarded to another phone number (like your

mobile), or having a custom ring pattern assigned.

Calls from anonymous callers or phones not sending a caller ID, can waste your time and distract you from other

calls you want to take. These calls can be filtered from even ringing your phone. You can choose to have

anonymous callers either hear a busy signal or a message informing them that you are not accepting calls from

anonymous callers.

Enable/Disable Anonymous Call Block

Anonymous caller will hear a busy tone.

Step 1 Dial *77 to enable Anonymous Call Block.

• You will hear a prompt saying, "Your anonymous call rejection service has been activated. All incoming

calls will be checked for number privacy before they are allowed to complete to your line".

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Procedure

Cisco IP Phone 6851 Series User Guide