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If multilevel precedence and preemption (MLPP) is set up for your phone, priority calls will ring your

phone with a special ringtone, even when DND is turned on.

Procedure

Step 1 Press Do not disturb to turn on DND.

Step 2 Press Do not disturb again to turn off DND.

Call Park

You can use your phone to park a call. You can then retrieve the call either from your phone or

another phone, such as a phone at a coworker's desk or in a conference room.

There are two ways you can park a call: call park and directed call park. You'll only have one type

of call park available on your phone.

A parked call is monitored by your network so you won't forget about it. If the call remains parked

for too long, you hear an alert. You can then answer, decline to answer, or ignore the call on your

original phone. You can also continue retrieving it from another phone.

If you don't answer the call within a certain length of time, it's routed to voicemail or another

destination, as set by your administrator.

A parked call occupies one line.

You can park an active call that you answered on your phone and then use another phone in the

call control system to retrieve the call.

You can park only one call at the call park number.

Before you begin

Your call must be active.

Procedure

Step 1 Press Park, and then hang up.

Your phone displays the number where the system parked the call. The parked call is put

on hold, and you can press Resume to resume the call on your phone.

Step 2 (Optional) Communicate the parked number to the person who needs to answer the call.

You can pick up a parked call from anywhere in your network.

Before you begin

Horizon

Cisco IP Phone 8841/8851 and 8861 User Guide

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