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1. Scanning Documents to Collections and Workspaces

Using the Email Agent

Sending email messages to collections

and workspaces

Sending email messages to collections and workspaces lets you easily share, store, and

retrieve messages as needed. To send an email message to a collection or workspace,

you need the email address of the DocuShare server and the object handle, or, if

specified, the object email alias. Your DocuShare administrator can provide you with the

email address of the DocuShare server. For convenience, you should add the email

address to your address book.

You can send a message to a collection or workspace if you have Writer permission to it. If

you do not have sufficient access to the container, or if you specify an incorrect handle for

the container, the message is sent to a default collection that your DocuShare

administrator set up. Ask your administrator for the location of the collection.

You are the owner of any messages you send; However, if the email address specified for

your email account is not identical to your DocuShare Email Address property

(DocuShare is case-sensitive), a default owner name is assigned. Also, when using a

digital signature, the message owner is determined from the email address in the digital

certificate instead of from the email address provided in the From field of the message.

Note: To verify that the email address specified for your email account is identical to your

DocuShare email address, check the address shown in the From field of the

message; the username@emaildomain part should match your DocuShare Email

Address property. Alternatively, you can click the Look Up User link to the right of

the From field; if the user account displays on the Search Results page, then the

email addresses are identical.

To send an email message to collections and workspaces:

1. In your email application, open a message window.

2. In the To or Cc field (do not use the Bcc field), enter the email address of the

DocuShare server.

Example: docushareserver@emaildomain

3. Do one of the following:

•

In the Subject field, enclose within angle brackets the word TO: and the

object handle or email alias.

Example: Program Update <TO: Collection-45, TeamWorkspace>

•

In the first line of the message body, type TO: and the object handle or email

alias. Then add an empty line. To use TO: in the message body, the message

format must be plain text.

Example: optional empty line (no text can appear in this line)

When sending a message to multiple containers, you can use a comma, space, or

semicolon to separate container handles or aliases.

DocuShare Email Agent User Guide

Sending email messages to collections and workspaces

TO: Collection-45, Workspace-73

empty line

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