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Introduction

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Semi-Supervised. The EAR 5000 only checks for a busy signal before

transferring the call to an extension.

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Multilingual Option

The EAR 5000 can operate in three languages simultaneously. The system

administrator can configure each mailbox to operate in one of the three

selected languages. The caller can select the language in which the system

messages (prompts) are played.

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Answering on the First Ring

To avoid delays, the system administrator can set up the EAR 5000 on each

individual port to answer incoming calls on the first ring.

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Script Menus

The EAR 5000 supports up to 39 script menus. A script menu is a recorded

announcement that can accept a digit entry (0-9) during playback. Based on the

digit entered, the EAR 5000 can take one of the following actions:

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Transfer the call to another script menu

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Transfer the call to another script menu and change the language

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Transfer the call to an extension or hunt group

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Transfer the call to a mailbox or a mailbox group

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Dial a strings of DTMF

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Retrieve messages from a mailbox

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Disconnect the line

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Leave a message

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Play the directory listing

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Record a call

1.1.3 Voice Mail Features

The EAR 5000 enables a caller to leave a message, recorded in his own voice, in

any mailbox. The mailbox owner can access his/her mailbox at any time from any

touch-tone telephone and listen to his/her messages. Mailbox owners can also

modify their own mailbox parameters.

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Installation and Programming Manual