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B) If in the Model box you see "Connected".

But the platform is not moving with "Tests" in the SRS Software contact

C) If your platform is moving fine in Tests, but not in the games, first make sure SRS is

running while you are playing the game. If the platform is still not moving, you need to

click the Auto Install button in SRS. For games changes in game settings following this

guide

https://www.simracingstudio.com/download

If the platform still doesn't move, you should create a ticket by emailing

extremely helpful.

5.2 If one or more of your motors are stuck in an improper position and

don't seem to respond

If a motor gets into the "protection zone", it may stop responding. If this occurs, the mechanical position

is so far out of line that the software locks. To unlock it:

1) Power off both control boxes

2) Close all SRS applications

3) Download

http://dofreality.com/SMC3Utils.zip

4) Unzip all archive contents into any local folder on your PC

5) Open with notepad file SMC3Utils.ini and set COMM_PORT= to correct COM port number

from your Windows Device Manager (see 5.1) Each control box has a specific port number. Test

one box at a time.

6) Start/run SMC3Utils.exe. If you are getting an error messages about the COM port

communication, you haven't set the port number properly in the previous step.

7) Select the problematic motor . Most commonly, in the SRS application, the motor will be

shown as OFF and the green line on the chart for it is below the blue line. Disconnect

corresponding motor vertical silver links from the black motor arm so motor black arm can

rotate freely 360 degree.

8) Write down current Max Limits and Clip Input values (on the right of the SMC3Utils window)

and reduce them to 0. Normal is Max Limit 50, and Clip Input is 190.

9) In SMC3Utils click small OFF button in the top left-hand part of the screen, so it becomes ON.

Select the button next to the motor you are adjusting. If you can't set motor to ON, zero all

other motors Clip Input and Max Limit to unlock it as one motor locks all.

10) Power ON the platform

11) The motor should move back to normal position. If you want to check the motion, you can

select the 'Sine' radio button and see that it moves appropriately. The green line is a reflection

of the measured motor position (where it actually is), the blue line is the desired motor position

(where it theoretically should be). These will not be perfectly aligned, but should be close. 2) If

the motor arm has recalibrated, reset the original Max Limits and Clip Input values (you need to

increase Clip first and then Max as max cannot be bigger than Clip) and close SMC3Utils.

Setup Instructions DOF Reality M2

with as much information as possible, screenshots would be