22 times
Scanner error
Flatbed motor error
23 times
Valve cam sensor
error
Before replacement of the logic board ass'y, check the ink absorber counter value (by service test print or EEPROM
information print). If the counter value is 7% or more, also replace the ink absorber kit when replacing the logic
board ass'y. If the counter value is less than 7%, register the current ink absorber counter value to the replaced new
logic board.
[See 3-3. Adjustment / Settings, (6) Service mode, for details.]
2-3. Other Error Messages
Message on the LCD
The selected paper cannot be fed from
cassette. Change the paper source and
press [OK].
Cannot apply the following setting(s).
Change the setting(s).
Device memory is full. Cannot
continue process. Reduce the number
of documents (photos, etc.) to scan or
copy.
Press [Color].
Press [Black].
There are no photos in memory card.
The value exceeds the number of
copies you can print.
[5011] An error occurred in the scanner.
[5012] An error occurred in the scanner
flatbed motor.
[6C10] The valve cam sensor was faulty at
power-on or when purging was
attempted.
Cause
The paper type being used is not supported
for paper feeding from the cassette.
Settings made conflict each other. (e.g.
Selecting borderless printing on plain paper)
The memory is not sufficient to do the print
job in copying.
The Black button was pressed, but it is
invalid.
The Color button was pressed, but it is
invalid.
Supported image files are not in the memory
card.
During selecting images or specifying the
number of copies, the total print quantity
9 / 44
switch area;
remove foreign material.
(2) Part replacement:
- Purge drive system unit
- ASF unit
(1) Document pressure sheet conditions
(2) Cable connection
(3) Part replacement:
- Document pressure sheet (sponge
sheet)
- Scanner unit
- Logic board
(1) Cable connection
(2) Part replacement:
- Scanner unit
(1) Foreign material or paper debris around the
purge drive system unit;
remove foreign material.
(2) Cable connection
(3) Part replacement:
- Purge drive system unit
- Logic board
Solution
Change the paper source to the rear tray.
Change the settings so that they will not
conflict each other.
Reduce the amount of data to be printed, or
print from a computer.
A temporary error. Press the Color button to
continue the operation.
A temporary error. Press the Black button to
continue the operation.
A temporary error.
- Confirm that supported image files are in
the memory card.
- Images with double-byte characters used in
the file name (or folder name) may not be
recognized. Change the file (or folder)
name so that it contains only single-byte
alphanumeric characters.
- If images are edited on the computer, print
them from the computer.
A temporary error. The last operation before
the error is cancelled, and the total print
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