Dell Inspiron Chromebook 7486 설정 및 사양 - 페이지 24

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Bluetooth issue

Table 22. Bluetooth issue

Bluetooth issues

Touchpad and Hotkeys issues

Table 23. Touchpad and hotkeys issues

Touchpad not responding

Top row of keys (Hotkeys) not responding

Basic troubleshooting

Issue

Possible solutions

Check that the camera is not being blocked or covered by a

privacy screen or other obstruction.

Try using different apps that use the camera. Try a Google+

Hangout or the onboard camera app

Try rebooting the Inspiron Chromebook

If the camera issues persist, try to Reset or Recover the

Chomebook.

Possible solutions

If you run into issues while attempting to pair or use a Bluetooth

device with the Inspiron Chromebook, try the following steps to

resolve the issue:

First, make sure that the Bluetooth device you are trying to

pair is supported by the Inspiron Chromebook.

Try disabling and re-enabling Bluetooth connectivity from the

status area in the lower-right corner.

Try restarting the Inspiron Chromebook.

If you are still encountering issue with bluetooth, try to Reset

or Recover the Chomebook.

Possible solutions

If the touch pad has stopped responding, try the following steps to

resolve the issue:

Try moving the cursor after each step.

Click the Esc key several times.

Drumroll the fingers across the touch pad for a few seconds.

Restart the Chrome OS by pressing the power button until

the device turns off, and then turn it on again.

If the cursor still does not move when using the touch pad, try

logging in from the Guest account using the tab key to

navigate.

If users experience touch pad issues with the account that is

not the owner (primary) account, delete the user account and

re-create it. Again, use the tab key to navigate.

If none of the above steps work, try to Reset or Recover the

Chromebook.

If a hotkey (like the volume or brightness keys) are not responding,

try the following troubleshooting steps:

NOTE:

Ensure to test the keys after each troubleshooting

step.