Crestron 4K DigitalMedia 3-Series 보충 설명서 - 페이지 17
{카테고리_이름} Crestron 4K DigitalMedia 3-Series에 대한 보충 설명서을 온라인으로 검색하거나 PDF를 다운로드하세요. Crestron 4K DigitalMedia 3-Series 20 페이지. Media presentation controller
Crestron 4K DigitalMedia 3-Series에 대해서도 마찬가지입니다: 빠른 시작 매뉴얼 (2 페이지), 매뉴얼에서 (2 페이지), 빠른 시작 매뉴얼 (7 페이지), 빠른 시작 (2 페이지), 빠른 시작 매뉴얼 (8 페이지), 매뉴얼에서 (2 페이지), 매뉴얼에서 (2 페이지)
페이지 인쇄
Troubleshooting
The following table provides troubleshooting information. If further assistance is required,
contact a Crestron customer service representative.
DMPS3-4K-150-C Troubleshooting
The video is not being
displayed but the audio may
be heard.
The video is intermittent.
A message indicating that the
resolution is unsupported
appears on the display.
The DMPS3-4K-150-C
cannot establish a link to the
device that is connected to
the DM IN or DM OUT port.
The DM link status LED is off.
Analog audio is not being
heard from the device
connected to the AUDIO OUT
port of the DMPS3-4K-150-C.
The video flickers or drops
when the DMPS3-4K-150-C
is touched or when metal in
the vicinity of the device is
touched.
NOTE:
restored, do the following: From the Tools menu in the Crestron Toolbox application, select
Text Console and enter the following command:
restore
Supplemental Guide – DOC. 7724A
TROUBLE
The HDCP settings of one or more
DigitalMedia devices in the signal
path do not support the HDCP level
of the source.
The display does not support the
HDCP level of the source.
The HDMI cable connections are
faulty.
The scaler is not set to a resolution
that the display can support.
The cable connections are faulty.
The EDID is not set to 2-channel
audio in the web interface.
The analog audio output is not
programmed properly in SIMPL
Windows.
The volume is not set properly in
web interface or in SIMPL
Windows.
The mixer is not enabled on the
selected input in the web interface.
The DMPS3-4K-150-C is not
properly grounded.
If, for any reason, the factory default settings of the DMPS3-4K-150-C must be
DMPS3-4K-150-C: 3-Series 4K DigitalMedia Presentation System • 13
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Ensure that the HDCP
settings of all DigitalMedia
devices in the signal path
support the HDCP level of the
source.
Ensure that the display
supports the HDCP level of
the source.
Verify that each end of the
cable is connected properly.
Change the scaler resolution
setting to a resolution that the
display can support.
Verify that each end of the
cable is properly connected. If
necessary, check the cable
terminations.
Set the EDID to 2-channel
audio.
Ensure that the analog audio
output is programmed
properly.
Verify that the volume is set
properly.
Ensure that the mixer is
enabled on the selected input.
Ensure that the
DMPS3-4K-150-C is properly
grounded.