Avaya IP OFFICE 2420 Quick Reference Manual - Page 2

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Avaya IP OFFICE 2420 Quick Reference Manual
Dialing
1. To dia
al a campus numb
Instructi
ions
numbe
er.
2. To dia
al a local number,
3. To dia
al a domestic long
"1" pl
lus the area code p
4. To dia
al an international
plus "
011" plus the num
5. To dia
al a toll free numb
800/8
866/877/888 plus
6. To dia
al Emergency, dial
7. To dia
al the University O
Answer
/
To answer 
r an incoming call: 
Place a C
Call
1. Answe
er the call using yo
speake
erphone.
If you
u are active on a ca
hold, a
and then answer t
To make a 
call manually:    
1. Go of
ff hook using the h
2. When
you hear dial ton
teleph
hone number using
Note:
: If you are calling
to dial
l "8" first to acces
Transfer
r
1. While
on a call, press th
2. When
you hear dial ton
call is
to be transferred.
3. When
it rings on the oth
Trans
sfer button again.
annou
unce the call, expla
call, an
nd then hang up.
4. If the
line is busy or if t
Drop button. Th
call by
y pressing its call a
proced
dure can be used i
transfe
erred call. Repeat
the fir
rst ring.
ber, dial the last 5-
digits of the
dial "8" plus the 7
7-digit number.
g distance number
, dial "8" plus
plus the 7-digit nu
umber.
long distance num
mber, dial "8"
mber.
ber, dial "8" plus "
"1" plus
the 7-digit numbe
er.
l "911".
Operator, dial "0".
.
our handset, head
dset or
all already, place th
he active call on
the incoming call.
handset, headset o
or speaker.
ne, enter the exten
sion of
g the dialpad.
g an off-campus nu
umber, be sure
ss an outside line.
he
Transfe
er button.
ne, dial the number
r to which the
her end, press the
e
Or, when the par
rty answers,
ain that you are tra
ansferring a
there is no answer
r, press the
hen, you can return
n to the held
appearance button
n. This
if voicemail answe
ers the
the transfer and h
hang up after
Confer
rence
To add a
another party to a 
1. Whi
ile on a call, press
2. Whe
en you hear dial to
you
want to add to th
3. Wait
t for an answer. E
conf
ference call.
4. To a
add the person to
Con
nference button a
5. Repe
eat Steps 1 throug
party
y.
6. To b
be included in the
Con
nference button.
To add a
a held call to an act
1. Pres
ss the
2. Whe
en you hear dial to
butt
on corresponding
3. Pres
ss the
To remov
ve the last person 
1. Pres
ss the
Messa
ge
To retrie
eve messages from 
1. Pres
ss the
2. Ente
er your passcode w
3. Follo
ow the directions
your
r mailbox.
Send A
All
To send a
all calls:
Calls
1. Pres
ss the Send Calls
To cance
el Send All Calls: 
1. Pres
ss the Send Calls
 
For the comple
ete Avaya 2410 Us
www.telecom
call:
the
Confe
erence button.
one, dial the numb
ber of the person
he call.
Explain that you ar
re setting up a
the call, press the
e
again.
gh 4 for each addi
itional conference
conference call, p
press the
tive call: 
Conf
ference button.
one, press the call
appearance
g to the held call.
Conf
ference button ag
gain.
added to the confe
erence call: 
Drop
p button.
your own phone:
Mess
sages button.
when prompted.
to playback and d
delete messages in
button (while on-
-hook).
button again (whi
ile on-hook).
ser Guide, visit ou
ur website at:
m.msu.edu.
n