Avaya IP Office 9608 Quick Reference

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Avaya IP Office 9608 Quick Reference
Avaya 9608/9611G IP Deskphones
SIP Quick Reference
Icons
General
Incoming call alert
Active call
Call on hold
Call forwarding
Call on mute
Active EC500 feature
Call history
Missed call
Incoming call that you answered
Outgoing call
Presence
Presence service not available
Contact not logged in
Contact available
Contact on another call
Contact is in a conference call
Contact busy and has Send All Calls active
Phone locked or screen saver on
Conference
Active conference
Conference on hold
Answering and calling
Switching to another deskphone during
an active call
Procedure
1. Answer the incoming call from your deskphone.
2. To switch to the other deskphone, press Bridge on that
deskphone.
Transferring a call
Procedure
1. Select the active call appearance line on which the call that you
want to transfer appears.
2. PressTransfer.
3. Dial the number or call the person from the contacts list or from
the history list.
4. If your administrator configured unattended transfers for your
deskphone, you can hang up without announcing the call.
Otherwise, pressComplete or press OK.
Note:
Unanswered transfers may be returned to your telephone as a
recalled transfer. In this case, you hear a priority ring and see
the display message
Return
next to the call.
Making an emergency call
Procedure
1. On the Phone screen,press,Emerg.
2. Press Yes when the deskphone displays a prompt.
3. To end the emergency call,press End Call or press Speaker.
Dialing an E.164 number
Procedure
1. Press asterisk (*) twice or press+ to display the plus sign (+).
If you are using the SPEAKER, the HEADSET, or the call
appearance line, the phone displays the plus (+) softkey on the
screen.
2. Dial the number that you want to call.
Call forwarding
Activating Send All Calls
Procedure
1. Gain access to the Features menu.
2. Scroll to choose Send All Calls.
3. Press Select or the corresponding line button to activate the
feature.
Activating call forwarding
Procedure
1. Gain access to the Features menu.
2. Scroll to choose Call Forward.
3. Press Select or the corresponding line button.
4. Enter the destination number to which you want to forward your
calls.
5. Press Enter.
After you enter the forwarding number, you hear a confirmation
tone.
Paging
Initiating a group page
Procedure
1. Dial the group pilot number.
The extensions in the group that you are calling auto answer the
page.
2. Wait for seven seconds before you speak .
3. Press End Call to stop paging.
Conferencing
Setting up a conference call
Procedure
1. From the Phone screen, select your active call.
2. Press Conf.
3. Dial the telephone number, or call the person from the contacts
list, or the History list.
4. Press Join when the person answers the call.
5. To add another person, press Add and repeat Steps 3 to 4.
Adding a person on hold to a conference
call
Procedure
1. From the Phone screen, select your active call.
2. Press Conf, or press Add if you are already in a conference.
3. Select the call on hold that you want to add to the conference.
4. Press Resume to take the call off hold.
5. Press Join to add the person to the conference call.