Avaya IP Office 9608 Snelle referentie

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Avaya 9608/9611G IP Deskphones

SIP Quick Reference

Icons

General

Incoming call alert

Active call

Call on hold

Call forwarding

Call on mute

Active EC500 feature

Call history

Missed call

Incoming call that you answered

Outgoing call

Presence

Presence service not available

Contact not logged in

Contact available

Contact on another call

Contact is in a conference call

Contact busy and has Send All Calls active

Phone locked or screen saver on

Conference

Active conference

Conference on hold

Answering and calling

Switching to another deskphone during

an active call

Procedure

1. Answer the incoming call from your deskphone.

2. To switch to the other deskphone, press Bridge on that

deskphone.

Transferring a call

Procedure

1. Select the active call appearance line on which the call that you

want to transfer appears.

2. PressTransfer.

3. Dial the number or call the person from the contacts list or from

the history list.

4. If your administrator configured unattended transfers for your

deskphone, you can hang up without announcing the call.

Otherwise, pressComplete or press OK.

Note:

Unanswered transfers may be returned to your telephone as a

recalled transfer. In this case, you hear a priority ring and see

the display message

Return

next to the call.

Making an emergency call

Procedure

1. On the Phone screen,press,Emerg.

2. Press Yes when the deskphone displays a prompt.

3. To end the emergency call,press End Call or press Speaker.

Dialing an E.164 number

Procedure

1. Press asterisk (*) twice or press+ to display the plus sign (+).

If you are using the SPEAKER, the HEADSET, or the call

appearance line, the phone displays the plus (+) softkey on the

screen.

2. Dial the number that you want to call.

Call forwarding

Activating Send All Calls

Procedure

1. Gain access to the Features menu.

2. Scroll to choose Send All Calls.

3. Press Select or the corresponding line button to activate the

feature.

Activating call forwarding

Procedure

1. Gain access to the Features menu.

2. Scroll to choose Call Forward.

3. Press Select or the corresponding line button.

4. Enter the destination number to which you want to forward your

calls.

5. Press Enter.

After you enter the forwarding number, you hear a confirmation

tone.

Paging

Initiating a group page

Procedure

1. Dial the group pilot number.

The extensions in the group that you are calling auto answer the

page.

2. Wait for seven seconds before you speak .

3. Press End Call to stop paging.

Conferencing

Setting up a conference call

Procedure

1. From the Phone screen, select your active call.

2. Press Conf.

3. Dial the telephone number, or call the person from the contacts

list, or the History list.

4. Press Join when the person answers the call.

5. To add another person, press Add and repeat Steps 3 to 4.

Adding a person on hold to a conference

call

Procedure

1. From the Phone screen, select your active call.

2. Press Conf, or press Add if you are already in a conference.

3. Select the call on hold that you want to add to the conference.

4. Press Resume to take the call off hold.

5. Press Join to add the person to the conference call.