Avaya IP Office 9608 Quick Reference - Page 5

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Avaya IP Office 9608 Quick Reference
2. Scroll to Call Pickup and press Select or the
corresponding line button.

Bridged calls

Answering a call on a bridged line
Answering a call on a bridged line is the same as
answering the call on a primary line. For multiple call
appearance alerting, the phone highlights the call
appearance with the most recent incoming call. If the
ringing line is selected, you can answer by picking up the
handset or by pressing Speaker or Headset or Answer or
OK button.
1. Select the bridged call that you want to answer.
The ringing line is selected automatically. If you are on
another call when a call comes in to a bridged line,
you have to select the ringing line.
2. Press Answer.
Joining a call on a bridged line
Ensure that the feature is activated by the administrator.
1. Select the bridged call in progress that you want to
join.
2. Press the Bridge softkey or OK or press the
corresponding line key.
Paging
Initiating a group page
Using the Group Paging feature, you can make a call to a
group of users that your system administrator has set up
for you. A group page supports only one-way audio. That
is, when you initiate a group page, only you can speak.
When you initiate a group page, the page continues till
you end it. However, the participants can drop out from
the page individually.
To initiate a group page, you must know the group pilot
number of the group that you are trying to send a page to.
To know about the group pilot number, contact your
system administrator.
1. Dial the group pilot number.
The extensions in the group that you are calling auto
answer the page.
2. Wait for seven seconds before you speak as the
phone requires that time to allow an audio path.
3. Press End Call to stop paging.

Call forwarding

Activating Send All Calls
When Send All Calls (SAC) feature is on, your incoming
calls go directly to a predefined coverage number,
typically your voice mail. Incoming calls ring once at your
extension and then go directly to a number which is set by
your system administrator. If the SAC feature is
administered on your phone, a Send All softkey appears
on the Phone screen for idle calls.
Pressing Send All turns Send All Calls on. If it is already
on, pressing Send All turns it off.
You can also turn Send All Calls on or off by using the
phone Features list.
If you enabled the DND affects SAC option, the phone
activates the SAC feature when you manually change the
presence status to DND.
Note:
Do not enable the SAC feature in case you selected
the cover all option for the coverage path. Enabling
both features at the same time can cause duplicate
entries in the call log.
1. Navigate to the Features screen.
2. Scroll to choose Send All Calls.
3. Press Select or OK or the corresponding line button
to activate the feature.
Activating call forwarding
1. Gain access to the Features screen.
2. Scroll to choose Call Forward.
3. Press Select or the corresponding line button.
4. Enter the destination number to which you want to
forward your calls.
5. Press #.
Note:
You can view the call originator when the call
forwarding chain has two or more participants.
This feature works if your administrator has
configured the related parameter.
Conferencing
Adding a person to an active call
Use this procedure to add participants to an active call to
set up a conference call.
Start a call.
1. During a call, on the Phone screen, press More >
Conf.
The phone puts the existing call on hold.
2. To make a call to a participant, do one of the following:
• Dial the phone extension by using the dial pad.
• Call the person from the Contacts list or the
Recents list.
• Redial the last dialed number by using the Redial
soft key.
3. When the third participant answers the call, press the
Join soft key.
Adding a person on hold to a conference
call
During an active call, press Hold.
Team button
Answering an active call on a monitored
extension
1. Go to the Features screen.
2. Scroll to choose the monitored extension for which
you want to answer the incoming call.
3. Press Select.
Options & Settings
Setting up speed dialing
1. Press Main Menu.
2. Press Select to select Options & Settings > Assign
Speed Dial Entries.
3. Scroll and press Assign to select the required
unassigned line.
4. Press Select to select the number that you want to
assign.
Setting up favorites
Use this task to create a list of favorite contacts or
features for quick access. You can include up to nine
favorite items in the favorite list.
1. Press Main Menu.
2. Press Select to select Options & Settings > Assign
Favorites Entries.
3. Press Contacts or Features to select and set the
favorites.
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