Dell XPS 12 User Manual - Page 31
Browse online or download pdf User Manual for Laptop Dell XPS 12. Dell XPS 12 37 pages.
Also for Dell XPS 12: Specifications (6 pages), User Manual (36 pages), Quick Start Manual (2 pages), Quick Start Manual (2 pages)
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Battery problem
Problems
Battery does not charge
Battery does not charge
when the battery charge is
at 95% to 99%
Battery drains quickly
even when the tablet is in
standby mode
Troubleshooting
Possible causes
The cable connections
may be loose.
The tablet's temperature is
below 0°C (32°F) or higher
than 35°C (95°F).
The battery or power
adapter is damaged.
The battery is in
maintenance mode to
prolong battery life.
If the tablet is not in the
range of a network it can
connect to, the tablet
continues to try to locate
a base station and drains
the battery.
Possible solutions
1
Check the cable,
connectors, and
power adapter to
ensure proper
connectivity.
2
Verify that the wall
outlet is functioning
by connecting
another device.
Charge the battery in an
ambient temperature
between 0°C to 35°C
(32°F to 95°F).
Contact Dell. See
Contacting
Dell.
•
Let the battery drain
until the battery
charge drops below
95%.
•
Restart the tablet. See
Turning off your tablet
and
Turning on your
•
Temporarily turn off
the tablet.
•
Move the tablet in
range of a network it
can connect to or
temporarily turn off
the wireless
Troubleshooting
7
tablet.
31