HP 234664-002 - ProLiant - ML330T02 Troubleshooting Manual - Page 17

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Also for HP 234664-002 - ProLiant - ML330T02: Frequently Asked Questions (4 pages), Implementation Manual (35 pages), Technical White Paper (12 pages), Firmware Update (9 pages), Overview (20 pages), Implementation Manual (26 pages), Introduction Manual (22 pages), Implementation Manual (11 pages), Installation Manual (2 pages), Configuration Manual (2 pages), Introduction Manual (19 pages), Update Manual (9 pages), Update Manual (16 pages), Introduction Manual (10 pages), Installation Instructions Manual (15 pages), Technology Brief (9 pages)

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ProLiant Servers With Hot Add Memory Capability May Be Unable To Access Memory Above 4 GB

Because PAE Support Is Not Enabled In Microsoft Windows Server 2003:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=PSD_EM04

0802_CW01&jumpid=reg_R1002_USEN

First Edition of the HP ProLiant DL380 Generation 5 User Guide Incorrectly States that Advanced ECC

Memory Single Fully Buffered DIMM (FBDIMM) Mode is Supported:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&objectID=c00712235

SYSTEM ROM UPGRADE RECOMMENDED to Ensure Proper Support for all Fully Buffered DIMMs

Installed in Certain ProLiant Servers:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&objectID=c00805126

Delays up to Several Minutes Before the HP ProLiant Logo Appears on the Monitor May Be Observed

After a ProLiant Server is Powered On or Rebooted if the Server is Configured with Many DIMMs:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&objectID=c00776039

Additional Troubleshooting is Required to Locate a Specific DIMM on ProLiant Servers when Multiple

DIMM Slot Fault LEDs are Illuminated:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&objectID=c00713352

HP ProLiant DL145 G2 Server Configured with Dual Processors May Not Report Memory Installed in

DIMM Slots 5 Through 8:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?locale=en_US&objectID=c00633786

Summary

Before replacing memory in ProLiant servers, ensure that accurate troubleshooting methods are used. Taking

the time to isolate specific DIMMs that are failing can prevent unnecessary hardware replacement and

customer dissatisfaction. Follow standard troubleshooting guidelines highlighted in this white paper and use

them each time a memory issue is suspected. Accurate problem diagnosis prevents customers from

experiencing unnecessary downtime.