HP ProCurve 1600M Installation Manual - Page 21

Browse online or download pdf Installation Manual for Switch HP ProCurve 1600M. HP ProCurve 1600M 28 pages. Redundant power supply
Also for HP ProCurve 1600M: Specification Sheet (12 pages), Read Me First (8 pages), Reviewer's Manual (27 pages), Supplementary Manual (2 pages), Supplementary Manual (2 pages), Installation Manual (28 pages), Installation Manual (36 pages), Quick Setup Manual (2 pages), Quick Setup Manual (4 pages), User Manual (8 pages), Manual Supplement (28 pages), Read Me First (16 pages), Installation And Removal (2 pages), Installation Manual (12 pages), Planning And Implementation Manual (40 pages), Product End-Of-Life Disassembly Instructions (2 pages), Installation Manual (46 pages), Diagnostics Manual (2 pages), Disassembly Instructions (2 pages)

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Tip

Number

Problem

The network

connection is not

working properly.

Customer Support Services

If you are having any trouble with your module or switch, Hewlett-Packard

offers support 24 hours a day, seven days a week through the use of a number

of automated electronic services. See the Customer Support/Warranty booklet

that came with your switch for information on how to use these services to

get technical support. The HP networking products World Wide Web site,

http://www.hp.com/go/procurve also provides up-to-date support information

and contact phone numbers. Click on the [Support] button on that web page.

Additionally, your HP-authorized network reseller can also provide you with

assistance, both with services that they offer and with services offered by HP.

Try the following procedures:

• For the indicated port, verify that both ends of the cabling, at the switch and the

connected device, are snug.

• Verify the connected device and switch are both powered on and operating

correctly.

• Verify that you have used the correct cable type for the connection and that the

cable does not exceed the length indicated on page 8.

• For fiber-optic connections, verify that the transmit port on the switch is connected

to the receive port on the connected device, and the switch receive port is

connected to the transmit port on the connected device.

• Verify that the port has not been disabled through a switch configuration change.

You can use the console interface to determine the state of the port and re-enable

the port if necessary. If you have configured an IP address on the switch, you can

use Telnet to access the console, or use the web browser interface, or HP TopTools

for Hubs & Switches network management software.

• Try resetting the switch. If the transceivers were installed into the Gigabit Stacking

Module and then the module was "hot swapped" into the switch, the resulting

module self test is a partial one and does not fully test the operation of the

transceivers. Resetting the switch performs a more complete self test of the module

and transceivers. You may see a new LED behavior after the reset.

• Make sure that the switch port and the device at the other end of the cable are

configured the same for speed, duplex, and flow control. The default configuration

for the Gigabit-SX and Gigabit-LX ports is 1000 Mbps, full-duplex, with no flow

control. The connected device should be configured the same way, or both the

switch port and the device should be configured to Auto.

• If the other procedures don't resolve the problem, try using a different port or a

different cable.

Customer Support Services

Solution