Cisco 6800 Series Troubleshooting Manual - Page 2

Browse online or download pdf Troubleshooting Manual for IP Phone Cisco 6800 Series. Cisco 6800 Series 12 pages. Ip phone, multiplatform phones
Also for Cisco 6800 Series: Quick Start Manual (3 pages), User Manual (8 pages), Maintenance Manual (8 pages), User Manual (14 pages), Quick Start Manual (4 pages), Hardware Installation (20 pages), User Manual (22 pages), Quick Start Manual (4 pages), Installation Manual (39 pages), Quick Start Manual (2 pages), Quick Start Manual (2 pages), Quick Start Manual (2 pages)

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Cisco 6800 Series Troubleshooting Manual

Repeater Installation Problems

Repeater Installation Problems
Can't Set Up a Repeater - LED is Red
Problem
The repeater LED is red and registration of fails.
Cause
The repeater is not in registration mode.
Solution
Reset the repeater with one of these options:
• Unplug the repeater. Wait 30 seconds, then plug the repeater in again.
• Press and hold the reset button on the bottom edge of the repeater for 5 seconds.

Handset Installation Problems

Handset Won't Register (Automatic Configuration)
Problem
The initial setup of a handset is complete, but the handset won't register with a base station or repeater.
Cause
The base station isn't working, the base station isn't in range, or the base station is not trying to connect with
the handset.
Solution
Check the following items:
• If the handset displays the message Can't locate a base station, check that the base station
Troubleshooting
2
is working. If it is working, move the handset close to the base station. You may need to extend the
network with an additional multicell base station. If you have a single cell base station, you may need
to change to a multicell system.
If the handset displays the message Can't locate a base station, check that the base station
is working. If it is working, move the handset close to the base station. You may need to extend the
network with an additional multicell base station or repeater. If you have a single cell base station, you
may need to change to a multicell system or add a repeater.
Troubleshooting