Cisco 7841 Quick Reference Manual - Page 5

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CALNET 3: AT&T Unified Communications: Quick reference guide

Conference calling

To add a person to an existing call:



Press the Conference button.



Enter the number of the second person.



When they answer, press the Conference

button again.



Repeat these steps to add additional parties

to the conference all, for a total of 8

participants (you plus 7 others).

To merge an active call with one on hold:



Press the Conference button.



Select the active Line button.



Select Yes to join the held call.

To view a list of conference participants:



Press the Details soft key.



The initiator's name will be marked with

an asterisk.



Press the Update soft key periodically to

update the screen status.

To remove a participant from the conference call:



Use the scroll button to highlight the

person's name.



Press the Remove soft key.

Notes:

While on a conference call:



Pressing the Hold soft key will allow the

other parties to talk amongst themselves

but they cannot hear you.



The initiator can hang up and the other

parties will stay connected.



The initiator is the only person that can add

or remove participants from the conference.

Cisco Unified IP phone 7841

Transferring a call

Transferring calls releases the call from your phone.

Call transfer:

Allows you to speak privately to the receiving party

before completing the transfer.



During an active call, press the Transfer

button.



Enter the extension of the receiving party.



You may immediately press the Transfer soft

key to complete the transfer or wait for the

party to answer, announce the call and press

the Transfer soft key again.

Call transfer directly to voicemail:

Allows you to transfer a call directly to your voicemail

or someone else's without ringing their phone.



During an active call, press the Transfer

button.



Press the asterisk followed by the extension

number.



Press the Transfer soft key to complete the

transfer.

Cancel call transfer:



Press the End Call soft key before the transfer

completes.

Note: You do not need to place the call on hold

before transferring. During the transferring process,

the caller will automatically be put on hold and hear

music.

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