Cisco 7962 Cheat Sheet - Page 2

Browse online or download pdf Cheat Sheet for IP Phone Cisco 7962. Cisco 7962 3 pages. Telephone and voicemail
Also for Cisco 7962: User Manual (6 pages), User Manual (6 pages), User Manual (4 pages), User Manual (3 pages), Reference Manual (2 pages), User Manual (6 pages), User Manual (4 pages), User Manual (13 pages), User Manual (13 pages), Quick Reference Manual (2 pages), Quick Reference Manual (3 pages), Quick Reference Manual (9 pages), User Manual (2 pages), User Training Manual (2 pages), Quick Reference Manual (7 pages), User Manual (9 pages), Quick Reference (7 pages), Quick Reference (4 pages), Quick Reference Manual (6 pages), User Manual (2 pages), Quick Reference Manual (3 pages), Quick Manual (2 pages), Quick User Manual (2 pages), Quick Start Manual (2 pages)

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Accessing Online Help

Users have access to detailed online

help for most phone keys and

functions.

Press the ? button



Press any key to display online



help for that key

Press the ? button twice to



display information



Additional Help

Go to



http://www.cisco.com/comm/app

lications/CCNP/qlm/7961/index.

htm

for an online interactive

tutorial

Changing the Ringer Type

Press the Settings button



Select User Preferences



Select Rings



Press the Select soft key



Press the Scroll key to view



different ring types

Press Play soft key to hear ring



types

Press Select and then OK soft



key to choose ring.

Changing the LCD Contrast

Press the Settings button.



Select User Preferences



Select Contrast



Press the up or down softkey to



set the desired intensity of the

display.

Press the OK softkey to save.



Press the Exit softkey to exit.



Cisco IP Phone Cheat Sheet

Adjusting the Handset, Speaker,

Headset Volume

While on a call, press the up or



down volume button

Press the Save soft key



Note: the volume buttons adjust the

volume for the active voice receiver.

Adjusting the Ringer Volume

Press the Volume key to hear a



sample ring

Press the up or down Volume



key to adjust volume

Placing a Call

You can place a call with the Cisco IP

Phone 7942/7962 in any of the

following ways:

 Lift the handset

 Press a line button

 Press the NewCall soft key

then

 Dial the number using 9 to get an

outside line.

To use a Headset

 Press HEADSET

 Dial the number using 9 to get an

outside line.

To use the Speakerphone

 Press SPEAKER

 Dial the number using 9 to get an

outside line

Redialing the Last Number Dialed

Redialing allows you to save a

number you most recently dialed.

You can redial the number by simply

pressing the Redial soft key.

 Lift the handset

 Press the Redial soft key

Answering a Call

When a call comes in, you can

answer a call using one of the

following, handset, headset, or

speakerphone.

 Lift the Handset

 Press HEADSET

 Press the Line Button of the

incoming call.

 Press the Answer soft key

 Press SPEAKER button.

iDivert

When your line rings, you may

press the iDivert softkey to send the

call directly to your voicemail.

Ending a Call

You can end a call using any of the

following ways:

Handset

 Hang up the Handset.

Headset

 Press the EndCall soft key.

Speakerphone

 Press SPEAKER.

Muting a Call

While on a call, you can mute the

handset, headset, or speakerphone;

this prevents the party you are

speaking to from hearing.

To mute a call,



Press MUTE

 The red light will appear and you

will hear 1 beep acknowledging

that the Mute is activated.

To disengage mute

 Press MUTE again.

 Red light will disengage and you

will hear 2 beeps acknowledging

call is active.

Placing a Call on Hold

While on a call, you can place the call

on hold, so that the caller cannot hear

you and you cannot hear the caller.

To place a call on hold

 Press the Hold soft key.

To return to the call

 Press the Resume soft key.

 Select the line button of the call

on hold.

Multiple calls on hold

 Select the Line button of the call

on hold

Transferring a Call

Transfer allows you to send a call to

another extension.

To perform a transfer:

 Press the Trnsfer soft key.

 Dial the number to which you

wish to transfer the call

 Listen to ringing

 Announce the caller

 Press Trnsfer soft key again

 Hang up

If the party refuses the call

 Press the Resume soft key to

return to the original call.

Call Park

Call Park allows you to place a call

on hold and allow anyone in the

office to retrieve the call.

Answer the call.



Press the More soft key.



Select the Park soft key.



Note where call is parked (i.e.



#5)

To retrieve a parked call