Cisco Cisco 7960 User Manual - Page 3

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Cisco Cisco 7960 User Manual
Changing Between Handset & Speakerphone during a call:
Handset to speakerphone:
Press the
Speaker
Speakerphone to Handset
Lift the handset
Mute a call: (while on speaker or handset)
Mute
Press the
To turn mute off, press
Call Transfer:
When transferring a call, you have 2 options:
Option 1:
Announced Transfer
1. During a call, press the More soft key
2. Then press the Trnsfr soft key. This places the call on hold, while you hear dial tone.
3. Dial the number you want to transfer the call to
4. When the person answers, announce the call, then press the Trnsfr soft key.
Option 2:
Blind Transfer
1. During a call, press the More soft key
2. Press the BlndXfr soft key. This places the call on hold, while you hear dial tone.
3. Dial the number you want to transfer the call to. This will complete the transfer an disconnect the call
Transfer a Caller Directly to Voice Mail
1. Place the caller on hold by pressing the Hold key.
2. Press the NewCall button, dial *55, then press
3. Dial the 4-digit number of the target voice mailbox, then press
your own voice mailbox.
4. The caller is placed in the voice mailbox of the target recipient.
Vantage Communications Customer Support
Vantage Communications - Confidential and Proprietary
button, then hang up the handset
button. The caller cannot hear you, and you can hear the caller.
Mute
button again
#
.
#
. Simply press
(800) 493-3750
#
if transferring to
3